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BMW of Anchorage - Service Center

Anchorage, AK

4.9
236 Reviews

236 Reviews of BMW of Anchorage - Service Center

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October 24, 2024

Writing a review of the BMW shop in anchorage is like eating angel food cake. Its an amazing experience even if you have to wait, the smiling faces and comfortable conversation make things all feel like More

by Wnwladyalfresco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

BMW of Anchorage responded

Thank you for sharing such a delightful review of your experience at BMW of Anchorage! We're glad to hear that our team made the wait enjoyable with their friendly service. We appreciate your support and look forward to welcoming you back anytime!

October 23, 2024

Friendly & reliable service, from check-in to shuttle service to bill pay and pickup. Always service with a smile. More

by LMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent & Matt
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Oct 23, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience with BMW of Anchorage! We're delighted to hear that our team provided friendly and reliable service throughout your visit. We look forward to serving you again in the future!

October 22, 2024

Trent my service representative is top notch making sure everything is scheduled and on time he even goes out of his way to check my tires and my rims are clean. More

by kat9935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent -Service
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Oct 22, 2024 -

BMW of Anchorage responded

Thank you for your kind words, Kat! It's wonderful to hear that Trent provided you with top-notch service and went the extra mile to ensure everything was in order. We truly appreciate your recognition and look forward to assisting you again at BMW of Anchorage!

October 21, 2024

Trent always provides professional, prompt, and precise service! No matter what, he always makes sure I get what I need, and I never pay full price! More

by mo_jeff_ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William "Trent" Medenhall, he gets the 5 stars
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Oct 22, 2024 -

BMW of Anchorage responded

We're delighted to hear that Trent consistently delivers exceptional service at BMW of Anchorage! It's great knowing you receive the care and value you deserve. Thanks for sharing your experience with us!

October 20, 2024

Courteous, responsive, professional service. Every time! I also appreciate commitment to completing work ASAP so I have my car back quickly. More

by Darleen Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Report | Print
Oct 22, 2024 -

BMW of Anchorage responded

Darleen, thank you for sharing your experience with BMW of Anchorage! We're glad to hear our team consistently provides courteous and efficient service. We look forward to serving you again in the future!

October 20, 2024

This was a drop off for service and I was met quickly and service completed by noon! Very happy with service and staff. More

by Catlady59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry
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Oct 22, 2024 -

BMW of Anchorage responded

Thank you for your wonderful feedback! It's fantastic to hear that your service experience at BMW of Anchorage was quick and efficient. We appreciate your kind words about our staff and look forward to welcoming you back for your future service needs!

October 20, 2024

My representative, Mathew Carberry at Anchorage BMW provided excellent customer service an it was a pleasure working with him for my car needs. More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry
Report | Print
Oct 22, 2024 -

BMW of Anchorage responded

Shawn, thank you for the kind words! It's great to hear that Mathew provided such excellent customer service and made your experience a pleasure. We're glad we could assist with your car needs, and we look forward to helping you again in the future!

October 20, 2024

Trent is a great service advisor. He’s always looking out for my best interests. More

by dickrosston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Report | Print
Oct 22, 2024 -

BMW of Anchorage responded

Dick, we appreciate you taking the time to highlight Trent’s exceptional service! It’s great to know he’s looking out for you. We look forward to continuing to provide you with excellent care at BMW of Anchorage!

October 18, 2024

BMW's service department is the most flawlessly ran service department of any dealership I've ever experienced. The service managers and techs are so helpful and friendly, followed up with excellent w More

by Kris S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent - 5 starts!!!
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Oct 18, 2024 -

BMW of Anchorage responded

Hello Kris! We're delighted to hear that our service team at BMW of Anchorage consistently provides you with such a positive experience. Thank you for your kind words and continued trust in us. We look forward to seeing you again soon!

October 17, 2024

The service advisors are easy to deal with and take the time to explain and answer any questions we have. Phyllis, in sales dept is awesome and always able to get shuttle when needed. More

by Minime123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry
Report | Print
Oct 18, 2024 -

BMW of Anchorage responded

We're delighted to hear that our service advisors and Phyllis in sales made your experience at BMW of Anchorage a positive one. Thank you for the kind words, and we're here whenever you need us!

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