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BMW of Anchorage - Service Center

Anchorage, AK

4.9
236 Reviews

237 Reviews of BMW of Anchorage - Service Center

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October 17, 2024

The service advisors are easy to deal with and take the time to explain and answer any questions we have. Phyllis, in sales dept is awesome and always able to get shuttle when needed. More

by Minime123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carberry
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Oct 18, 2024 -

BMW of Anchorage responded

We're delighted to hear that our service advisors and Phyllis in sales made your experience at BMW of Anchorage a positive one. Thank you for the kind words, and we're here whenever you need us!

October 15, 2024

Nick is wonderful-helpful-knowledgeable . Service was prompt and helpful. Having a lender car very necessary . More

by LDOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

BMW of Anchorage responded

We're pleased to hear that Nick provided such helpful and knowledgeable service here at BMW of Anchorage. It's great to know the loaner car was a valuable part of your experience too! Thank you for sharing this feedback with us and we look forward to working with you again in future!

October 15, 2024

Matt and Trent and the rest of the service staff are all fantastic and s pleasure to work with. More

by bobmanwaring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 16, 2024 -

BMW of Anchorage responded

Hi Bob, we are so pleased to hear that Matt, Trent and the rest of our BMW of Anchorage team were fantastic to work with during your recent visit. Let us know if we an help in the future. Take care!

October 15, 2024

I've been a consumer at the Anchorage BMW for years and always treated respectfully, greeted warmly, and everyone makes me feel valued no matter what make and model my vehicle happens to be. They are a gre More

by MommaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Curt, Alex
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Oct 15, 2024 -

BMW of Anchorage responded

Thank you for being a loyal customer and sharing such positive feedback about BMW of Anchorage! We're delighted to know that our team consistently makes you feel valued. We look forward to continuing to provide great service in the future!

October 14, 2024

Matt (in Service) is PHENOMENAL! I am 100% satisfied every single time I work with him! He is the BEST! More

by Mistee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry 5 Stars
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Oct 15, 2024 -

BMW of Anchorage responded

Mistee, it’s wonderful to hear how satisfied you are with Matt’s service! We’re lucky to have him on our team at BMW of Anchorage and will make sure he knows how much you appreciate his phenomenal work. Looking forward to your next visit!

October 14, 2024

Friendly staff that is very knowledgeable and helpful. I always enjoy my visits to BMW of Anchorage More

by Atsakiries85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Zakrzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Menndenhall, Matt Carberry, Logan Carlos
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Oct 14, 2024 -

BMW of Anchorage responded

Thank you for your five-star review of BMW of Anchorage! We're thrilled to hear that you always enjoy your visits and find our staff friendly, knowledgeable, and helpful. We appreciate your feedback and look forward to serving you again!

October 12, 2024

I work with two service advisors at BMW of Anchorage and they both are wonderful! Shout out to Matt and Trent, who make me feel like I'm respected and appreciated every time I come in. I'm serious when I More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Carberry, Trent Mendenhall
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Oct 14, 2024 -

BMW of Anchorage responded

Teresa, we're delighted to hear that Matt and Trent have made such a positive impact on your experiences at BMW of Anchorage. Thank you for recognizing their efforts and choosing us for your service needs!

October 11, 2024

The service is excellent. They have great customer service. They take care of your vehicle. More

by psquared18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
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Oct 11, 2024 -

BMW of Anchorage responded

We appreciate you taking the time to highlight our service at BMW of Anchorage! We hope to have the opportunity to assist you again in the future with any vehicle needs.

October 10, 2024

Quality repair/service with an accompanying video explanation. Trent at the service desk is thorough and pleasantly helpful. More

by PJ Provost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall
Report | Print
Oct 11, 2024 -

BMW of Anchorage responded

PJ, we're delighted to hear that Trent provided you with thorough and helpful service at BMW of Anchorage. Thank you for sharing your experience!

October 09, 2024

Called about problem resolved it fast Professionally with no issues , The service staff is very helpful More

by Drewh1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

BMW of Anchorage responded

We're delighted to hear that our service staff at BMW of Anchorage could assist you quickly and professionally. Thank you for sharing your experience, and we're here if you need anything else!

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