BMW of Anchorage - Service Center

Excellent service department. I love that they will pick up and drop off my car. Matt is very conscientious and always makes sure me and my car are well cared for. I love that they will pick up and drop off my car. Matt is very conscientious and always makes sure me and my car are well cared for. More

Excellent service ! Helpful & Friendly Certainly Appreciated having a loaner car when car in for service . Helpful & Friendly Certainly Appreciated having a loaner car when car in for service . More

Quick and efficient service. Service advisors are amazing and everyone is always very helpful. I've bought multiple cars from this dealership and don't have any desire to buy fro Service advisors are amazing and everyone is always very helpful. I've bought multiple cars from this dealership and don't have any desire to buy from any other dealer in Anchorage. More

The service was excellent, transparent, and professional. Our service rep Matt communicated very well and kept us in the loop on all aspects. Our service rep Matt communicated very well and kept us in the loop on all aspects. More

Excellent customer service from Trent. We were able to get in and out in just a few minutes for a minor fog light replacement. Thank you BMW service and repair teams! 👏🏽👏🏽 We were able to get in and out in just a few minutes for a minor fog light replacement. Thank you BMW service and repair teams! 👏🏽👏🏽 More

Quick scheduling and prompt service. Good job on same day drop off and pick up. Good job on same day drop off and pick up. More

We had an acute problem while my wife was driving her car. We went immediately to the dealership. We were able to drive right into the warm clean service area. The technicians were able to ascertain the car. We went immediately to the dealership. We were able to drive right into the warm clean service area. The technicians were able to ascertain the problem, and aside from having to wait for the new alternator to arrive, they were able to complete a lengthy list of needed services in just a few days. We can’t say enough nice things about Trent, the service writer. He made us feel welcome, comfortable and secure. His thorough and timely updates kept us informed of the progress. A valuable part of your service team! More

Easily the best service department customer service I have seen in ANY brand! Matthew in service made sure my parts were ordered and kept me informed at all times! Truly the bright spot of the BMW Team! have seen in ANY brand! Matthew in service made sure my parts were ordered and kept me informed at all times! Truly the bright spot of the BMW Team! More

I am very pleased with the experience with Trent in service. From the appointment through completion his performance was first rate service. From the appointment through completion his performance was first rate More

BMW always provides excellent service mechanical and personal. My service representative was professional and kind. They made sure my car was finished so I could be on time for my dental appointment. personal. My service representative was professional and kind. They made sure my car was finished so I could be on time for my dental appointment. More