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BMW of Anchorage - Service Center
Anchorage, AK
239 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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239 Reviews of BMW of Anchorage - Service Center
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March 14, 2025
This dealership is swift and efficient. Love the loaner program and ended up buying one! Love the loaner program and ended up buying one! More
by julieannjor
March 14, 2025
Consistent, thorough, mindful, courteious, conscientious, complete, flexible, astute, problem solving, good follow through, fair, supportive. complete, flexible, astute, problem solving, good follow through, fair, supportive. More
by Frisky243
March 13, 2025
Scheduled an appointment for a lifetime oil change, I had to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on to schedule the appointment a week and a half in advance Had to wait half a day to find the correct filters for the vehicle that was being worked on. It could’ve been expedited if all the necessary parts were available prior to the appointment. More
by Dwpagani06
Employees Worked With
March 12, 2025
Thank you! !! Love the Saturday appointment. It just so convenient to get it done on that day !! Love the Saturday appointment. It just so convenient to get it done on that day More
by Fsommers
Employees Worked With
March 05, 2025
The staff was friendly, and I appreciated that they lent me a vehicle while mine was being repaired. me a vehicle while mine was being repaired. More
by mllenoire
February 27, 2025
Trent has been my service advisor. He is very friendly, professional and courteous. Love that the technician takes videos and sends to the customer. He is very friendly, professional and courteous. Love that the technician takes videos and sends to the customer. More
by Linda
Employees Worked With
Trent Mendenhall
February 27, 2025
Ryan was a great salesman. Answered all my questions and was there for me every step of the way. Trystan in Service made the annual oil change an absolute breeze. Highly recomm Answered all my questions and was there for me every step of the way. Trystan in Service made the annual oil change an absolute breeze. Highly recommend BMW of Anchorage! More
by akrugbymom
February 26, 2025
Trent has been my service advisor since I can remember and he’s the best at advising me on options and even has incredible knowledge when it comes to my X2. Give him a raise or a bonus! and he’s the best at advising me on options and even has incredible knowledge when it comes to my X2. Give him a raise or a bonus! More
by jhenry.ak
February 20, 2025
Trysten was very professional and took extra time explaining the issue with my car. The video from the mechanic was an added bonus and appreciated. I very much appreciate the shuttle service BMW prov explaining the issue with my car. The video from the mechanic was an added bonus and appreciated. I very much appreciate the shuttle service BMW provides! I've been going to BMW for service for maybe 10 years now. More
by craftyme77
Employees Worked With
Randy, mechanic
February 19, 2025
Phyllis made things better. She is very tentative and takes good care of her customer. I recommended my friends to bmw dealership because of it. The service department is also v She is very tentative and takes good care of her customer. I recommended my friends to bmw dealership because of it. The service department is also very good. I like the fact I get appointment reminder and result of the service via phone. Appreciate the videos from the technician with explanation of the service. Thanks BMW Anchorage team! More
by Vi Truong
