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BMW of Anchorage - Service Center

Anchorage, AK

4.9
226 Reviews

226 Reviews of BMW of Anchorage - Service Center

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January 14, 2025

Excellent service. The staff is the best. They go above to make sure things are right. More

by dbruesch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phyllis Halverson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
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Jan 14, 2025 -

BMW of Anchorage responded

We’re so glad to hear you had an excellent experience! It’s wonderful to know that the team went above and beyond to ensure everything was just right. We look forward to assisting you again in the future!

January 13, 2025

The service team is hands-down amazing, they are attentive, communicative, Friendly, knowledgeable, honest, & offer excellent customer service. More

by ava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent
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Jan 13, 2025 -

BMW of Anchorage responded

Thank you for recognizing the efforts of our service team at BMW of Anchorage! We're delighted to hear that their attentiveness and knowledge made your experience a positive one. We appreciate your feedback and look forward to serving you again!

January 10, 2025

The video monitoring is a cool feature and I like that they offer a shuttle service. More

by AK Toyota Tundra owner
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2025 -

BMW of Anchorage responded

It’s great to hear you enjoyed the video monitoring feature and shuttle service! We’re always looking for ways to make your experience more convenient and enjoyable. Thanks for sharing your feedback!

January 06, 2025

One of the best dealership in Anchorage. Service department, particular Trent Mendenhall is the best service writer I have ever worked with. Matt is also absolutely amazing! More

by 907Rambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Billman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Zakrzewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Swan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Mendenhall and Matthew Carberry
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Jan 06, 2025 -

BMW of Anchorage responded

Thank you for the fantastic feedback! We're delighted to hear that Trent and Matt provided exceptional service at BMW of Anchorage. We appreciate your support and look forward to serving you again in the future!

January 04, 2025

Staff at BMW are always professional and courteous and go above and beyond on my car. More

by jjamie99515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

BMW of Anchorage responded

It's great to hear that the team at BMW of Anchorage continues to provide you with professional and courteous service. We appreciate you sharing your positive experience and look forward to helping you again in the future!

January 03, 2025

It was my first oil service performed after purchasing the car from BMW. The appointment was timely and the detailed video file was sent my phone describing any findings which there were none- Customer More

by Yukonnorth19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

BMW of Anchorage responded

We're delighted to hear that your first oil service experience with BMW of Anchorage was smooth and informative. Thank you for recommending us, and we look forward to serving you again in the future!

January 02, 2025

As always, my experience was amazing. Each time I go in whether it’s just for an oil change or a major repair I am treated very well More

by Utmoh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

BMW of Anchorage responded

Thank you for sharing your experience with us at BMW of Anchorage! We're delighted to hear that our team consistently provides excellent service, whether it's a simple oil change or a major repair. We appreciate your continued trust in us!

December 29, 2024

My experience with this dealership was awesome! !!! Trent and Matt were very helpful and professional. Keep up the good work! You guys are awesome!!! More

by scheron32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent, and Matt in the service dept.
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Dec 30, 2024 -

BMW of Anchorage responded

Thank you for the enthusiastic feedback! We're delighted to hear that Trent and Matt provided such a helpful experience at BMW of Anchorage. We appreciate your support and look forward to serving you again in the future!

December 28, 2024

We were met by a very energetic young man. Very courteous. Arriving in the showroom we were met by a very knowledgeable salesman by the name of Alex. All round excellent experience! More

by Kingfisher1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Tapafua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bendit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

BMW of Anchorage responded

Thank you for sharing your experience with us at BMW of Anchorage! We're delighted to hear that Alex and our team provided an excellent service. We appreciate your support and look forward to seeing you again!

December 28, 2024

Trent and the crew at BMW of Anchorage are incredible! I love my BMW and the service department would be a huge reason why I would buy another BMW. More

by Staceyallen907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Mendenhall
Report | Print
Dec 30, 2024 -

BMW of Anchorage responded

Staceyallen907, we're delighted to hear that Trent and the team made such a positive impact on your experience at BMW of Anchorage! Enjoy every moment with your BMW, and we look forward to seeing you again in the future.

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