BMW of Bel Air

Belair Bmw is excellent with their professional customer service staff. They're kind and courteous, and with always assisting customers with any problems, no matter how big or small. The service representat service staff. They're kind and courteous, and with always assisting customers with any problems, no matter how big or small. The service representative is knowledge and always ready to assist the customer. More

The facilities in Bel Air, MD has a comfortable atmosphere while waiting for repairs. Reps are friendly and will explain your repairs. They also give phone updates while you wait. They automaticall atmosphere while waiting for repairs. Reps are friendly and will explain your repairs. They also give phone updates while you wait. They automatically look for any coupons or specials to help reduce repair or general maintenance costs. More

What an awful experience. The business manager tried to bait and switch me at the time of purchase. The dealership was expecting me first thing Saturday morning yet they kept The business manager tried to bait and switch me at the time of purchase. The dealership was expecting me first thing Saturday morning yet they kept me waiting over 30 minutes to sign the paperwork even though I was the only customer present. The paperwork contained the wrong numbers twice which delayed this further. And employees kept complaining that they were short handed and that caused some issues. In my history of buying cars, this has been one of the most amateurish and unpleasant car buying experiences. More

The Bel Air BMW service has been great and I appreciate Steven in the service department, he does a great job. Steven in the service department, he does a great job. More

Andrew took great care of me. His customer service skills and overall knowledge made the experience very positive. BMW of Bel Air will continue to be my choice. His customer service skills and overall knowledge made the experience very positive. BMW of Bel Air will continue to be my choice. More

Great dealership with great service. Been working with these folks for 8+ years! Can’t say enough about how good they are! Been working with these folks for 8+ years! Can’t say enough about how good they are! More

Steven the manager was very helpful and got my car in for service right away. The wait time was even shorter than what was expected. He even gave me a free car wash! Everyone there was friendly and helpful. service right away. The wait time was even shorter than what was expected. He even gave me a free car wash! Everyone there was friendly and helpful. More

The dealership was clean and the workers were very professional in dealing with customers and themselves professional in dealing with customers and themselves More

Although there are two BMW dealerships much closer to me, and for the last four years, all of my service needs has been completed at BMW of Bel Air. That in itself speaks volumes about the exceptional servi and for the last four years, all of my service needs has been completed at BMW of Bel Air. That in itself speaks volumes about the exceptional service I continue to experience with this dealership. More

Best place to buy or service your BMW! Everyone is kind and courteous and really ensure a phenomenal dealership experience. Everyone is kind and courteous and really ensure a phenomenal dealership experience. More