Back

BMW of Bellevue - Service Center

Bellevue, WA

4.5
707 Reviews

707 Reviews of BMW of Bellevue - Service Center

Sort by
October 11, 2020

In September of 2019, the brake sensor in my X1 came on. I took it to Bellevue BMW and had new Front Brakes installed. My rep, Sasha told me that my Back Brakes were also very close to needing replacement.  More

by marc amsberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sasha and Chris
Oct 14, 2020 -

BMW of Bellevue responded

We take your feedback very seriously and thank you for bringing this to our attention, Marc. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Oct 16, 2020 -

marc amsberry responded

I have emailed my contact information to the address you specified. I'm looking forward to getting a response.

May 12, 2020

Great new location! Great service by Michelle and her team of technicians! Be sure to double check the new address of their new location - the BMW app and this site b More

by greendriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Irwin
May 14, 2020 -

BMW of Bellevue responded

Hello there, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2019

3 tries, 50+ days in the shop and my car is still not right. I took my X5 in on August 23rd for an oil change, fuel filter, glow plug replacement and a check engine light. They returned the car to me without do More

by Nicole P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brice, Matt
August 28, 2019

Pre-owned car purchase experience A big big NO. Do not buy car than buying from this showroom. We bought the pre-owned BMW and honestly, it was the worst experience we had. It was our More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
July 11, 2019

Oil Change and Purifier Replaced Back in early June my car notified me that it was time for an oil change, I called Bellevue BMW to schedule an appointment, followed their extension d More

by cahilla93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
n/a
July 08, 2019

So unfortunate since I love their cars I love my car, I love everything about it EXCEPT that once a year I take it in for services and their service (especially sales) sucks so bad that I a More

by natsmeee
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unfortunately can't remember
May 14, 2019

Dealership service scam! I got my wife a 2018 M4 Convertible with competition package in November of 2018. We were a little late getting it in for service due to medical issu More

by Genuine CPO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle, service representative
April 27, 2019

I never do service there any more I went to the service for top of oil on my brand new x5M they said you have to pay for it but it was on warranty and maintenance I took the car to BMW More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sasha
March 31, 2019

HORRIBLE service department We received horrible customer service in their service department. We dropped the car off on a Thursday for some warranty work, left numerous message More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle
March 15, 2019

Terrible Dealership, No Integrity,Condescending I purchased my 2017 230xi in May of 2017. It was my first BMW, my salesperson was great, Mike Burns. After the purchase, everything has been a nightma More

by Michele E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Irwin
...
67
...