
BMW of Bloomfield
Bloomfield, NJ
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From initial phone call to delivery a pleasure to work with From initial phone call to delivery, as a New Yorker seeking the best deal and experience, my wife and I were extremely pleased with initially Sales M From initial phone call to delivery, as a New Yorker seeking the best deal and experience, my wife and I were extremely pleased with initially Sales Manager Del Franco who heard my complaints about a dealership that I had a relationship with, and which did not value our patronage for a third BMW lease. Instead, Mr. Del Franco put me in touch with salesman Scott Marlowe, who did everything that made the deal: the best price, follow-up with phone calls and emails, attentive to my issues such as the details of the options and delivery time, and at the delivery itself could not have been more attentive. My wife and I are lawyers, and extremely difficult to please. Anyone reading this review should know that, and realize that if you are fortunate to have the opportunity to go to this dealership, you will be satisfied---especially if you expect attention to detail and understanding of your individual needs. Scott Marlowe is the best and most responsive salesperson we have ever met. Yes, I would recommend this dealership and in particular, Scott Marlowe. And, by the way, I only met him for the first time at delivery. Everything was transacted over the telephone. I knew by simply speaking with him by telephone that we were in good hands. More
Don't do it. This is my 3rd car purchase from BMW. After they sell it to you & you have an issue they will not call you back. Their manager Chris said he'd call ba This is my 3rd car purchase from BMW. After they sell it to you & you have an issue they will not call you back. Their manager Chris said he'd call back 2 days ago. He has not. They told me my last flooded vehicle was totaled now their finance company is saying otherwise. I trusted that I could trust them but they were more concerned with selling me a new car. The insurance company sent me state tax refunds but BMW now says they need more money for their car. I was mislead when I came on the lot to retrieve my belongings to purchase a new car from them. Horatio said it was totaled. It's been 1 month and a half since my claim occurred now BMW is coming after my credit even though they assured me my car was totaled. Because they Do NOT Communicate with their financial services. I've been with them since 2012 and have never paid them late. Now they're trying to charge me for a car I do not have, and have not had since October 29th, after they sold me another one. The sales person was extremely kind but this is not my first bad experience with Bmw. More
Thanks for the advice Mr. Wu was very patient and gave us detailed explanation and advise on the vehicles we were interested in. We are very satisfied with the vehicle we b Mr. Wu was very patient and gave us detailed explanation and advise on the vehicles we were interested in. We are very satisfied with the vehicle we bought. Thanks a lot to BMW of Bloomfield and Mr.Wu. More
Excellent Personnel very friendly, sales person (Henry Intriago) very professional & really try his best to work & accommodate to my needs and values, didn’t st Personnel very friendly, sales person (Henry Intriago) very professional & really try his best to work & accommodate to my needs and values, didn’t stop until we got to a good settlement for both, it’s my second time & second car that I get from BMW of Bloomfield both cars I’ve done with Henry Intriago. More
Scott was great My husband and I visited the BMW a couple of times before we bought a car. Each time we visited we met with Scott. Each time he was extremely helpful My husband and I visited the BMW a couple of times before we bought a car. Each time we visited we met with Scott. Each time he was extremely helpful and guided through the process of choosing a car. His insight was invaluable! Four months later I am still in love with my first car. Thanks Scott! More
Excellent Amy & Henri have been very helpful Amy worked with me and management to get the car I wanted from a different dealer and it was what I expected when Amy & Henri have been very helpful Amy worked with me and management to get the car I wanted from a different dealer and it was what I expected when I saw it More
Gracious and helpful Amy and Chris did their utmost to make certain we had every opportunity to evaluate and test various cars. Never a hard sell. When there are such acco Amy and Chris did their utmost to make certain we had every opportunity to evaluate and test various cars. Never a hard sell. When there are such accommodating professionals the experience is so positive. More
Pleasant and friendly I had a pleasant and friendly experience at Bloomfield BMW. The salesperson was very cooperative and helpful, he was able to obtain the vehicle that I had a pleasant and friendly experience at Bloomfield BMW. The salesperson was very cooperative and helpful, he was able to obtain the vehicle that I’ve requested immediately from a different dealership. The salesperson was very reliable and dependable!! More
I have a good service at this dealer,excellent experience. The salesman was very professional.I have a good experience with the process of buying a new car,I don't feel any pressure during the process of buyi The salesman was very professional.I have a good experience with the process of buying a new car,I don't feel any pressure during the process of buying the car,they answers all of the questions about the new car and the trading. I would recommend this dealer to my friends and family More
Excellent Experience I went into BMW of Bloomfield to lease my first 3 series and could not have been more pleased with my experience. Scott was a joy to work with. He was I went into BMW of Bloomfield to lease my first 3 series and could not have been more pleased with my experience. Scott was a joy to work with. He was knowledgeable about the vehicles and helped us find the perfect fit. Best of all, Scott was honest and straightforward and worked to get us a fair deal. Ive had some bad experiences with other dealers and was so pleased with the professionalism. Thanks again Scott and BMW of Bloomfield! More