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BMW of Bloomfield

Bloomfield, NJ

4.3
1,879 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,879 reviews

September 26, 2014

Bad quality work My VANOS was replaced in June this year. The next day the car overheated because a coolant hose was not connected properly (car had to be towed for t More

by Johan Nel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay
Nov 11, 2014 -

BMW of Bloomfield responded

Dear Johan, I want to first thank you for taking the time to provide us with feedback from your recent visit to our service department. However, I want to sincerely apologize for the poor experience you had. I can assure you that the scenario you have described is uncommon as we focus on providing quality service at a low cost. If you could, please contact me at your earliest convenience so I my learn more about your situation. I would love the opportunity to personally help fix this problem so I may regain your loyalty. Again, I apologize and I hope to hear from you soon. Michael Monteleone, General Sales Manager (973) 780-9502

September 23, 2014

Pawel was "Top-Notch" ! I found a CPO X3 online for a great price at Bloomfield BMW.. I was contacted the next morning after inquiring about it the night before. I made an a More

by TKANE13
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilman
Nov 11, 2014 -

BMW of Bloomfield responded

Thank you for the positive feedback and for choosing BMW of Bloomfield! We are glad you are thrilled that you are happy with your new BMW.

September 22, 2014

Great experience! I had a very pleasant experience with Paul, everything went smoothly. I love my x4! Would definitely recommend BMW of Bloomfield to everyone. Great de More

by emeraldice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilman
Sep 22, 2014 -

BMW of Bloomfield responded

Thank you for your kind words about Paul and the rest of our staff at BMW Bloomfield, we will be sure to pass along it along to him and the others. We are glad to hear that you had a smooth and comfortable experience with you. Thank you for your business and enjoy your new X4!!

September 19, 2014

I love my new x5 Had a very pleasant expietience with Paul thank you for geting us a grat deal! We will be back for our next car. My x 5 is perfect More

by Jackx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilman
Sep 19, 2014 -

BMW of Bloomfield responded

Thank you for your kind words about Paul. We are so glad he made you feel comfortable enough to shop with us at BMW of Bloomfield and we hope to see you soon! Thanks again for your business and enjoy your new xS!

September 18, 2014

Horrible !! BMW of Bloomfield is the worst location in the area! I will never again go there again, their custom service rude and unhelpful, its seem like they More

by al3x2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mark patrik and others...
Nov 11, 2014 -

BMW of Bloomfield responded

Thank you for taking the time to leave your feedback; however, not what we like to hear. At BMW of Bloomfield it is our top priority to deliver exceptional customer service and we'd like to reassure you that your experience is out of the norm. We'd like the opportunity to discuss your interactions with our staff in hopes to make internal improvements to better overall customer satisfaction. At your earliest convenience, please reach out so we can discuss this matter in detail and hopefully make amends. We look forward to hearing from you. Michael Monteleone, General Sales Manager (973) 780-9502

September 08, 2014

Great Experience Danielle is extremely knowlegeable, organized, and personable. She helped us tremendously in chosing our new lease, and made the process painless. I More

by rooie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Weinstein
Sep 08, 2014 -

BMW of Bloomfield responded

Hi, Thank your for visiting BMW of Bloomfield and taking the time to write this 5-star review! We also appreciate your kind words about Danielle. We’re lucky to have her. We understand that leasing a car can be a stressful process, so we strive to provide friendly and helpful service so that customers have enjoyable experiences. We’re thrilled to heat that your experience aligned with this goal. Please feel free to visit again if more automotive needs arise!

September 02, 2014

Best service ever! Thank you Paul wilman for hassle free experience. I love my x5 so is my wife. Would like to recommend BMW of Bloomfield to anybody looking for new bmw More

by Juliox5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilman
Sep 19, 2014 -

BMW of Bloomfield responded

We appreciate the great review! We will pass the kind words along to Paul. Your recommendation is very valuable to us. Enjoy your x5!

September 01, 2014

Very happy customer Labor Day sale turned out very good for me. I picked up a 2014 320 for my girlfriend . Paul did an outstanding job ! I recommend BMW of bloomfield More

by Joe320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilman
Sep 02, 2014 -

BMW of Bloomfield responded

Thanks for the great review of our dealership. We are so happy to hear that you enjoyed working with Paul. Let us know if you have any questions about your new car. We appreciate your recommendation of our dealership to others.

August 29, 2014

Traci Dyer I have never had such an amazing experience and I attribute that to Danielle! Her professionalism is to be commended. I never thought buying/leasing More

by dyertl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Weinstein, Danielle Weinstein
August 28, 2014

Great customer service by Paul W Today I picked up a 2014 BMW x5 I'm very happy with customer service I've gotten. Paul is the best salesman I've ever encountered so far!!! Go to BMW More

by Susanx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Wilman
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