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BMW of Bloomfield

Bloomfield, NJ

4.3
1,879 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,879 reviews

December 08, 2021

For the first time during a BMW service I got a service advisor- Robert Islamov who listened and who responded to my emails. Appointment scheduling is a challenge because apparently the online system only More

by Introextro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Islamov
Dec 09, 2021 -

BMW of Bloomfield responded

We love hearing that Robert took great care of you and provided you with responsive care. We're sorry to hear that scheduling your appointment was a challenge, and we are actively looking into how we can improve this for our guests. We are grateful for your feedback and your business and hope you'll continue to rely on BMW of Bloomfield for all your automotive needs in the future!

December 04, 2021

I was very appreciative of the professional and respectful service I received from both Chris and Michael while we negotiated the purchase of my vehicle...Both gentlemen were polite, knowledgeable More

by dcapozzi5479
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in sales and Michael in Finance, Najat Zinane
Dec 06, 2021 -

BMW of Bloomfield responded

We are pleased that our team was professional and wonderful to work with. Thank you for giving Chris and Michael a shoutout for taking especially good care of you. Providing a pleasant and comfortable experience truly is our goal here at BMW of Bloomfield!

November 29, 2021

They said they couldn’t deal with someone from out of town. What the xxxx? More

by Williamchepla
Recommend Dealer
No
Employees Worked With
No name
Dec 09, 2021 -

BMW of Bloomfield responded

William - I'm sorry that you're upset. We strive to provide accommodating service and I apologize that there wasn't more we could do in this situation. If you would like to discuss your feedback in further detail, I've listed my number here. Thank you, Chris Chang - General Sales Manager - 973-780-9535

November 13, 2021

2nd service visit - moved to the area a year ago - will be going back. Great customer service and very responsive. My service advisor Rob Islamov’s recommendations were visibly focused on helping me make t More

by Msmram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Islamov
Nov 15, 2021 -

BMW of Bloomfield responded

It's great to hear that our team has taken wonderful care of you again. Thanks for giving Rob a shoutout. We appreciate your recommendation of the BMW of Bloomfield team.

October 22, 2021

Always friendly and professional service! Gina is always a pleasure to work with and always explains the services thoroughly. More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Oct 22, 2021 -

BMW of Bloomfield responded

Thanks for the wonderful review of BMW of Bloomfield! It makes us so happy that Gina was excellent to work with and that we took great care of you.

October 20, 2021

Receive great service and my service advisor is always thorough and responsive to my service needs. Greatly appreciated. More

by Ramosax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Oct 20, 2021 -

BMW of Bloomfield responded

We're glad our service team always takes great care of you! Thank you for taking a moment to share your feedback and for being a client here at BMW of Bloomfield!

October 19, 2021

Excellent service! Jairo was very informative and helpful in helping myself and my girlfriend in finding cars. He answered and all questions I had with great detail and he made me feel comfortable during the More

by joeyfarrell36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Salazar
Oct 19, 2021 -

BMW of Bloomfield responded

Here at BMW of Bloomfield, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you and your girlfriend enjoyed your experience working with Jairo, and it was a pleasure having you at the dealership. We appreciate your review and wish you the best in your new rides!

October 19, 2021

Provides great customer service and will walk you through what needs to be done. Explains payment plans and packages available too More

by adcatapia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahron Silvestri
Oct 19, 2021 -

BMW of Bloomfield responded

Thanks for this great review of BMW of Bloomfield! We appreciate the wonderful words about our team, and we are quite grateful for your business.

October 18, 2021

Excellent, courteous, and prompt services. Always kept me informed informed on the status of repair. Jin was a pleasure to work with. More

by BP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Oct 18, 2021 -

BMW of Bloomfield responded

What wonderful feedback! Thank you for coming to BMW of Bloomfield for your auto service needs and taking time to commend Jin. We hope to see you down the road!

October 13, 2021

Great service! Jairo was fantastic to work with. He was professional and courteous through the whole process. I went in with limited expectations but Jairo worked and got me into my ultimate driving machin More

by sgnunes375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jairo Salazar
Oct 13, 2021 -

BMW of Bloomfield responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Jairo and the BMW of Bloomfield team. Drive safely in your new vehicle, and we hope to see you back again down the road!

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