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BMW of Bloomfield

Bloomfield, NJ

4.3
1,879 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,879 reviews

August 19, 2013

Woman friendly dealership. Good service and prices. Everyone from the client advisor Danielle to the general manager to the leasing manager are very professional and helpful. More

by mlocastro04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Weinstein
Aug 21, 2013 -

BMW of Bloomfield responded

Thank you for this positive review, and touching on every department involved in buying a car. We take great pride in treating every customer special and making sure you get everything you would like out of your car buying experience.

August 16, 2013

I highly recommend Shahid to any first time car buyer or anyone who looking to buy a car. I went to a previous bmw dealership and the salesman was straight up forward. Told me i would need a co-signer for More

by shaninah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2013 -

BMW of Bloomfield responded

Thank you for the 5 stars across the board and I am glad we provided you with a positive car buying experience. I am very happy to hear that Shahid was able to get you into the car you wanted.

August 14, 2013

Worst customer service ever!! I took my car in with mist coming in the left headlight and bad left door panel. The service rep (Trevor) told me that I probably hit my car somewhere which could be the reason More

by ShivArora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor
Sep 06, 2013 -

BMW of Bloomfield responded

First, I would like to acknowledge that the service management has changed here to improve customer satisfaction, and we have seen great improvements in the customer satisfaction of the dealership. I discussed your situation with my service manager and while we would like to work on your headlights, the technician working on your BMW discovered water coming in through very small drill holes, once we discovered the problem was due to modifications that you had made to your headlights at an uncertified repair facility, your warranty was no longer valid. When modifications are done to a BMW by a non certified dealer we are hesitant to continue working on that part until it is restored to the original factory condition by the person who modified it. Uncertified BWM dealers that work on BMWs do not always have the tools to properly work in the car; while we have the correct tools and resources provided by BMW to correctly do any work to your vehicle. We would not have recommended that you modify your head lamps to install different bulbs for this reason. If you have any questions regarding your experience at BMW of Bloomfield, please contact me at 973-748-8200. Tim Taylor Fixed Operations Director BMW of Bloomfield 973-780-9501

August 10, 2013

This was the best car buying experience I've ever had. Danielle Weinstein is a terrific salesperson-- she was very straightforward and honest. Our negotiation over the car was pleasant, low-pressur More

by shdo97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Weinstein
Aug 14, 2013 -

BMW of Bloomfield responded

Thank you for 5 stars across the board! We are glad that your experience with Danielle was enjoyable and we appreciate you commuting to do business with us. We are always excited to hear feedback and thank you for sharing your experience and we hope you enjoy your purchase!

August 07, 2013

Shahid Saleem was very professional, courteous, and knowledgeable. Great service & experience. In the past, we dealt with other BWM dealership at the other location but not as great as this Bloomfield More

by soralbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2013 -

BMW of Bloomfield responded

Thank you for the 5 star review. We are happy that you enjoyed working with Shahid and we appreciate any recommendations you give to others. Thank you for your business and we hope to see you again!

August 06, 2013

My experience at the dealership was great and unexpected. I called Wed. night and spoke to tina who was so nice, patient and so helpful. She answered all my questions and even stayed on the phone past closin More

by ginab1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve tabakov and Tina
Aug 12, 2013 -

BMW of Bloomfield responded

Thank you for sharing your experience with BMW of Bloomfield. We are glad that our staff were able to find your dream car and make you feel comfortable in your purchase. We appreciate your positive feedback and we hope that you enjoy your new car! Thank you for your business.

August 06, 2013

Doug was wonerful to work with. He took the time to answer all questions, he never made me feel like my needs were not important. He is a valuable asset to the BMW family More

by cakelady108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2013 -

BMW of Bloomfield responded

Thank you for the 5 star review. We are pleased that you enjoyed working with Doug and we hope to see you again soon!

August 05, 2013

My experience at the dealership was excellent! Danielle is a star in my eyes! Her product knowledge, attitude, friendliness and willingness to go above and beyond, even on her days off, is examplary! I wi More

by icing777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Weinstein
Aug 12, 2013 -

BMW of Bloomfield responded

Thank you for the kind words about Danielle. We are glad you enjoyed your shopping experience at BMW of Bloomfield and the recommendation is greatly appreciated! Thank you and please contact us if you have any questions regarding your BMW!

August 05, 2013

Shahid was our sales advisor when we purchased our pre-owned certified BMW 328 xdrive. His professionalism and knowledge made our purchase a pleasurable experience. He is a true and honest individu More

by jmrdcacciola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2013 -

BMW of Bloomfield responded

Thank you for choosing BMW of Bloomfield. We appreciate you sharing your feedback and we are happy that Shahid was able to make your car shopping experience enjoyable. We know you will enjoy your BMW 328, call us if you have any questions and thank you for your business!

August 02, 2013

My recent visit to BMW of Bloomfield far exceeded my expectations. Danielle Weinstein guided me through the purchase process and was a breath of fresh air. More

by PaulBuckheit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Weinstein
Aug 12, 2013 -

BMW of Bloomfield responded

Thank you for the 5 stars across the board! We are happy to hear that Danielle provided you with a "breath of fresh air" during your car buying experience. We look forward to seeing you again at BMW of Bloomfield.

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