BMW of Bloomfield

excellent customer service!! I drove all the way from Staten Island New york and brought my 2 BMWs. It was great to see the tech work on the cars and record videos of his findings. That builds trust an Staten Island New york and brought my 2 BMWs. It was great to see the tech work on the cars and record videos of his findings. That builds trust and displays the technicians expertise More

Great dealership filled with A very friendly and helpful staff. I bought my 2015 BMW I8 simply because of the one they had displayed on the roof. One piece of constructive criticism that I may have is, the staff. I bought my 2015 BMW I8 simply because of the one they had displayed on the roof. One piece of constructive criticism that I may have is, the car they have displayed in the glass case on the roof looks fantastic but it appears as if the dealership is now using that room as storage and it does not look good from a passerby on the parkway. It looks messy and a neat for a BMW dealership. I recommend that someone is sent up there to clean it and straighten it out to make it look presentable like in the past More

It was a seem less process. I opted for valet and everything was smooth and on time. everything was smooth and on time. More

I had a good experience I didn’t wait long for my tire to be replaced. The level of service was very good considering it was my first time going to the service center. to be replaced. The level of service was very good considering it was my first time going to the service center. More

Gina is awesome. She went the extra mile to help me figure out what coverage I had and then made sure everything was taken care of. The team at checkout were great as well. figure out what coverage I had and then made sure everything was taken care of. The team at checkout were great as well. More

Gina is awesome, always going the extra mile to make sure everything with my 5 series is taken care of. When loaners are not available and service is needed, Gina makes sure that my wait is never to long. everything with my 5 series is taken care of. When loaners are not available and service is needed, Gina makes sure that my wait is never to long. More

The customer service was very professional only problem was I asked for the car wash an I didn’t receive one but that’s a minor issue was I asked for the car wash an I didn’t receive one but that’s a minor issue More

Jin is simply the best advisor. Honest and straight to the point. Dealership is accomodating with loaners and attentive to their customers. Friendly staff and clean facility the point. Dealership is accomodating with loaners and attentive to their customers. Friendly staff and clean facility More

Joaquim “Jack” Gomes is an awesome salesperson who goes above and beyond!!! He really made my car buying experience efficient and pleasant. Highly recommended for anyone who has had unpleasant experiences above and beyond!!! He really made my car buying experience efficient and pleasant. Highly recommended for anyone who has had unpleasant experiences before!!! More

Horrible! $4500 and 3 months later now my car won’t come on at all!!! Horrible service I’m disgusted and stuck once again! For the second time since being in business with them! My car was running better be on at all!!! Horrible service I’m disgusted and stuck once again! For the second time since being in business with them! My car was running better before I took it to BMW of Bloomfield! More