BMW of Bloomfield

As a Service Execxutive for a large Fortune 500 company, I know great service when I receive it. BMW of Bloomfield provides exceptional service whether you're a new customer or long time cusomer; whether yo I know great service when I receive it. BMW of Bloomfield provides exceptional service whether you're a new customer or long time cusomer; whether your receiving service from Sales or Service/Parts. These folks do a great job and that's why they've had my business since 2006. Jack Gomes in Sales did a great job getting me into my new car and I appreciated his attention to detail and constant follow up with me, until I drove the car off the lot. The BMW brand/product generally speaks for itself. It's the service provided that is the differentiator between this BMW dealership and any other. These folks know how to exceed expectations. More

The experience was a good one. Kalisa is very attentive and has good customer service skills. I would recommend the dealership to someone else if needed. and has good customer service skills. I would recommend the dealership to someone else if needed. More

I was just browsing at BMW of Bloomfield when I was approached by Mr. Adam Tayel I couldn't be more excited and thrilled with our entire experience I was assured a great driving experience, Mr. Adam approached by Mr. Adam Tayel I couldn't be more excited and thrilled with our entire experience I was assured a great driving experience, Mr. Adam Tayel is so knowledgeable, helpful and patient he took the time to listen and get to know my priorities. Without test driving the vehicle we purchased a X5, based on the SERVICE and REPUTATION of BMW of Bloomfield I am beyond satisfied with the car, and feel that it was the best choice for my style and needs as a driver. I will buy another BMW only from Bloomfield BMW, The entire staff of BMW of Bloomfield are friendly helpful More

Excellent service! I will recommend you to everyone I know in need of a new/used car. Larry was very professional and courteous. Great job Larry! know in need of a new/used car. Larry was very professional and courteous. Great job Larry! More

Larry got me the deal that I approximately wanted for the car that was a perfect match to what I was looking for. I don't like giving out compliments, but he earned it. Larry made it painless and I was in car that was a perfect match to what I was looking for. I don't like giving out compliments, but he earned it. Larry made it painless and I was in and out of there with my car. More

I went to BMW of Bloomfield to purchase or lease a new X5. I set up an appointment with Henry, letting him know the purpose of my visit, and was greeted by Henry upon my arrival. Alaa took me on a test dr X5. I set up an appointment with Henry, letting him know the purpose of my visit, and was greeted by Henry upon my arrival. Alaa took me on a test drive as soon as I arrived. He was very helpful in trying to find me the car I wanted. I was pleased with the value of my trade-in and was very happy with the resulting monthly payment and drive-off costs. Alaa, Jim and Wayne helped make everything happen smoothly. I love my new car and was very pleased with the experience I had at BMW of Bloomfield. I will definitely return here when it is time to trade this vehicle in for a new one. More

My first visit to Bloomfield for service and I was very impressed with the overall experience. First of all service customers are welcomed to the department by entering a private drive in entrance. Very s impressed with the overall experience. First of all service customers are welcomed to the department by entering a private drive in entrance. Very smart and makes you feel special. I was welcomed by Chris Vender and my conclusion after he checked me in, was 'he is a real pro.' Very experienced, precise in his actions, no wasted time, again a real pro. Bloomfield has a very comfortable waiting lounge with wireless internet connectivity and I was able to get some work done. The service was fast and the check out experience was again very fast and professional. I'm also in the customer service business and I was very impressed with the overall experience, attitude and efficiency of the team. More

The service at BMW of Bloomfield was excellent from the moment we entered the showroom, through the test drive, and until the moment we drove off in our new 2012 BMW 328i. With great patience, Kalesa and moment we entered the showroom, through the test drive, and until the moment we drove off in our new 2012 BMW 328i. With great patience, Kalesa and her team walked us through all the options, researched available cars in the region, and demonstrated a solid understanding of BMW's different vehicles and options. They explained trade-in, price and financing options with the same skill and patience. This was not our first BMW purchase, but it was the smoothest and most thorough. I would highly recommend Kalesa and her entire team at BMW of Bloomfield to anyone interested in exploring the wonderful cars available from BMW. More

This dealership has serviced my car for over 10 years. The service and quality of work continues to be outstanding. I can't imagine any service rep being more technically sound and forthcoming than Berna The service and quality of work continues to be outstanding. I can't imagine any service rep being more technically sound and forthcoming than Bernard Brown. Further, Daisy and Marjana continue to make the administrative process painless and customer friendly. Continued kudos to the service mgr, Craig Hackerman. Especially for hiring Bernard! Thx More

After over 3 days of trying and failing to reach a good deal for new a BMW 3-series locally, I decided to send unsolicited emails with the same offer I presented to my local dealerships. A car with the opt deal for new a BMW 3-series locally, I decided to send unsolicited emails with the same offer I presented to my local dealerships. A car with the options I wanted was hard to find, scarcity due to being a previous generation model that had been discounted heavily during end-of-year sales events. Several east coast dealerships ignored my emails, but Ivan Romero promptly replied. Ivan seems to be a very dedicated guy, he worked late that Friday to "run the numbers." He sent me en email before going home with his pricing offer. The next day I was taking a train from DC to Newark to pick up my car. The additional manufacturer incentives that were available at the time made Ivan's offer impossible to resist. This was all agreed upon over a few emails. Ivan send someone to pick me up from the train station. It was a busy Saturday at BMW of Bloomfield, so I had to wait for a bit, but I did not mind as this was a last minute deal. 2.5 hours after dealer closing it was all set and done, but Ivan took the time to show me the basic controls and program/pair the on-board Bluetooth to my cell phone before I drove back home. Ivan made the transaction from beginning to end as painless and honest as can be. No pressure, no excuses, no sales tactics, no BS. I am almost certain my last drive in my 3-series will be the ~200 miles back to Bloomfield to get a new BMW from Ivan Romero. More