BMW of Bloomfield

I've leased my past 8 cars from BMW Bloomfield. They continue to provide great service when I get a new lease. Henry was terrific on my last two cars. He is honest and always quick to respond. I will c continue to provide great service when I get a new lease. Henry was terrific on my last two cars. He is honest and always quick to respond. I will continue to lease from Bloomfield based on their excellent service. More

Very good experience. The process was smooth and fast. Faster than expected. They even had someone drop it off at my house for me. Highly recommend!! Faster than expected. They even had someone drop it off at my house for me. Highly recommend!! More

Customer Service is always friendly and explains issues. They also don’t push you into fixing things right away. Thinking of buying again from here They also don’t push you into fixing things right away. Thinking of buying again from here More

Spent time working a deal for a BMW M2 CS. Contacted BMW of Bloomfield's internet sales department, who confirmed they would sell the car at MSRP and passed me to a Client Advisor. Client Advisor also conf of Bloomfield's internet sales department, who confirmed they would sell the car at MSRP and passed me to a Client Advisor. Client Advisor also confirmed they would sell the car at list price, and I took a drive to see the car in person. Pulled my deposit on a car at a different dealership, called the Client Advisor back, who then said they wanted $20k over MSRP for the car and that they never indicated they would sell the car at list price. Lost my car at the other dealership. There are a number of great BMW dealerships in NJ who are fair and straightforward, and I'd highly recommend customers steer clear from a dealership that operates this. If they are pulling these shady tactics on cars like the M2, they are definitely doing the same for other deals on the non-performance cars. More

Hi there,it's always pleasant to meet right people in the life.On the 12th of December I met not only a good person but an excellent specialist too in a pretty good place BMW of Bloomfield.It's a Client Advi life.On the 12th of December I met not only a good person but an excellent specialist too in a pretty good place BMW of Bloomfield.It's a Client Advisor Steeve Eveillard.He assisted me with my Lincoln MKX.As for me,his service was excellent and I can refer him to my friends.Wish him be healthy and wealthy.Merry Christmas and a Happy New no oYear.Best regards,Mykhaylo Yurkevych. More

Brought the car in for some simple warranty repairs and instead of addressing the items of concern they replaced motor mounts (on a near new car) that I never experienced in 6000 miles of driving but they instead of addressing the items of concern they replaced motor mounts (on a near new car) that I never experienced in 6000 miles of driving but they heard and filed a complaint under my name. Then promised they would give a fair resolution until GM William Finsilver called and was anything but polite. READ YOUR SERVICE REPORTS. They think i should be thankful to have motor mounts done on a near new car that I never heard in 6k miles but they heard in 1 never once calling me to advise or telling me ever. Top it off my issues werent addressed so I wont be returning More

As always, Gina Tedesco saves the day. I had an unexpected issue with my 2015 528XI, brought it in without an appointment, Gina and the service staff got me back on the road. Thanks Gina! unexpected issue with my 2015 528XI, brought it in without an appointment, Gina and the service staff got me back on the road. Thanks Gina! More

I brought my BMW X5 to Bloomfield for service and unfortunately there was a little miscommunication on what the issue was exactly. The Service Director, Richard, quickly took action and went above an unfortunately there was a little miscommunication on what the issue was exactly. The Service Director, Richard, quickly took action and went above and beyond to not only correct the error, but to make me feel whole. The true gauge of customer service is how an organization takes ownership and is proactive in offering resolutions when problems arise, because nobody is perfect. It is especially hard to find service departments that focus on the long term relationship with their clients as opposed to trying to bring in revenue in the short term. Because of Richard’s actions and transparency, I will make sure that BMW of Bloomfield is the only dealership that I take my car. More

Great overall experience provided by Gina. I went in for a leak in a rear tire and was able to get my breaks, an alignment and oil change done. a leak in a rear tire and was able to get my breaks, an alignment and oil change done. More

Bobby Kaufman was very helpful and knowledgeable and gave us guidance and support throughout the leasing process. It was paramount in making our decision to lease from the dealership. Overall, the custome us guidance and support throughout the leasing process. It was paramount in making our decision to lease from the dealership. Overall, the customer service at the dealership is excellent. Thank you. More