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BMW of Bloomfield

Bloomfield, NJ

4.2
1,879 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,879 reviews

November 24, 2020

Jack Gomes is absolutely magnificent. Going beyond the call of duty, he found the best deal ever! He provided outstanding customer service. Love my car also! More

by Rosalyn Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquim Gomes
Nov 24, 2020 -

BMW of Bloomfield responded

Rosalyn - We are overjoyed to hear that Jack helped you get the best deal around on your new vehicle. Thank you so much for posting a rave review! We hope to see you again at BMW of Bloomfield for your first oil change.

November 23, 2020

Very nice service right from the time I checked in. Ahron explained the issues and gave me a realistic time frame. Best was when the vehicle was ready earlier than I expected. More

by BimmerRules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahron Silvestri
Nov 23, 2020 -

BMW of Bloomfield responded

Thank you for your confidence in BMW of Bloomfield. Our team takes pride in offering exceptional service and it is wonderful to see that Ahron always hits the mark!

Nov 30, 2020 -

BimmerRules responded

Quick follow-up please: Ahron indicated that he will email a copy of the work done (as some issue prevented him for giving me a printout that day). Haven't received any yet, and wonder if someone can email it to 'kp_rajan@yahoo.com' pls? Thanks!

November 23, 2020

Honestly the best customer service I have ever had. I have been to a few dealerships but the service here is the Best! Thank You! More

by marlen.king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahron Silvestri
Nov 23, 2020 -

BMW of Bloomfield responded

Marlen - For you to say that our BMW of Bloomfield team provided the best customer service makes us smile! Thank you so much for visiting us for your auto service needs.

November 18, 2020

As an entrepreneur I know the value of having someone that represents the values of ones company and Jack was that person for us. We are very satisfied with the service we experienced. Thank you Joaquim! More

by aclayton89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquim Gomes
Nov 19, 2020 -

BMW of Bloomfield responded

We love to hear that Jack delivered the excellent service you deserve. Thank you so much for coming to BMW of Bloomfield for your new vehicle! We wish you many safe and happy miles in it.

November 12, 2020

Staff very knowledgeable . great staff and very clean. Service was timely. Waiting area nice lounge ,also wonderfull coffee. Overall i will recomend dealership to my friends. More

by ABELCIGARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Chang, Gina Todisco, Mohamed Fahmi
Nov 12, 2020 -

BMW of Bloomfield responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at BMW of Bloomfield, and if you ever need anything else, don't hesitate to come back and see us again!

November 05, 2020

Gina is always GreatShe is very helpful and knows most Gina is always Great She is very helpful and knows most of my problems before I arrive at the dealership my overall experience was great More

by liekbrown
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Nov 06, 2020 -

BMW of Bloomfield responded

Thank you for stopping by to review BMW of Bloomfield! We're thrilled to hear that Gina was such a pleasure to work with as it is our goal to meet the needs of customers. Hope to see you next time!

November 03, 2020

The whole experience was great from the time ordering the car to picking it up. I came from Pennsylvania to purchase this car. Thank you Jack!! More

by Michele Sap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquim Gomes
Nov 03, 2020 -

BMW of Bloomfield responded

Michele, thank you for taking the time to leave us a review! It was our pleasure to assist you here at BMW of Bloomfield, and we hope that you continue to enjoy your newly purchased vehicle!

November 02, 2020

The dealership sold us an inferior vehicle. They have failed to honor their commitments. Most recently the directional has failed to work, their follow up and commitment to service is poor. We asked for More

by Psma0313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmed Elmahdy, Christopher Chang, Richard Hwang
Nov 17, 2020 -

BMW of Bloomfield responded

This is a concerning review to read, and I'm sorry to hear that you are experiencing difficulties with your vehicle. I also apologize for the lack of follow-up communication on our end, and I would certainly like to speak with you directly about this. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Richard Hwang - Service Manager - 973-780-9551

Jan 25, 2021 -

Psma0313 responded

Despite our best efforts to contact the dealership our calls have gone unreturned. As an update to this horrendous experience and persistent dishonesty from the dealer we had to replace a radiator, and most recently a new battery. The service department was notified of a potential leak when they were servicing the car for a check engine light. At time of notification the car was still under a limited warranty. The service department said there was no leak and returned the car. Repairing the check engine light, however not fixing the directional. Only offering the cover 50% of the part. The dealership and service department should not be used and have not taken our concerns seriously. We are investigating remediation for selling an inferior vehicle coupled with a dishonest service

October 31, 2020

Very professional and respectful staff. Steeve was a great salesperson. General Manager was involved in all details. I would recommend buying from this BMW dealer. More

by Inan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steeve, William Finsilver
Nov 02, 2020 -

BMW of Bloomfield responded

We couldn't have asked for better feedback, Inan! It's great to hear that Steeve and the rest of the team here at BMW of Bloomfield made your car-buying experience so special. We wish you many wonderful miles in your new vehicle!

October 19, 2020

Bobby was great - easy transaction. Hopefully I got a good deal. I would have liked all weather mats to have been thrown in. But otherwise it was great. More

by lizadale
Recommend Dealer
Yes
Employees Worked With
Bobby Kaufman
Oct 19, 2020 -

BMW of Bloomfield responded

Liza, thank you so much for your 5-star review of BMW of Bloomfield! We appreciate the opportunity to earn your business and thank you for choosing to shop with us. We strive to make each transaction as easy as possible and we are pleased this was the case for your experience with Bobby. Enjoy your new ride!

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