
BMW of Bloomfield
Bloomfield, NJ
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Bad experience My name is Reshma Bhoopersaud, my service adviser was Kevin. One of the worst customer experience I have ever encountered. My car was in for service f My name is Reshma Bhoopersaud, my service adviser was Kevin. One of the worst customer experience I have ever encountered. My car was in for service for 6 weeks due to a recalled, I called Kevin every week to check on my vehicle with no responds or call back, I finally got the call my car is ready on 01/23/2020... and they did not have the decency to wash my car. Poor service. I have never heard of a dealer servicing your car and don't wash it before the client pick it up. ( especially when the service took them 6 weeks) The level of service is not acceptable. More
No problems I received the help needed upon arrival. The waiting time was not long and i found the administration very pleasant to work with. Plus is was able to I received the help needed upon arrival. The waiting time was not long and i found the administration very pleasant to work with. Plus is was able to buy items from this dealer of which i had a hard time trying to purchase from the computer. I give my visit 5 stars. More
Courteous and efficient I had to bring my car for a light showing up in the dashboard. They took care of me rapidly after a quick phone call, I was able to bring my car in fo I had to bring my car for a light showing up in the dashboard. They took care of me rapidly after a quick phone call, I was able to bring my car in for a check up. It was done thoroughly and transparently. I appreciated being walked through the findings and understand the implications and potential next steps. The service advisor, Grace, who took care of me was very courteous, attentive to my needs and very professional. Overall a great experience More
An absolutely great experience with Jerry. Went to the end of the world and back for me. Definitely a 5 out of 5 experience and one of the better BMW dealerships in the area. end of the world and back for me. Definitely a 5 out of 5 experience and one of the better BMW dealerships in the area. More
Nice and friendly staff. Car was serviced and washed in a timely manner. Dealership was nice and clean. I will be returning to get work done on my car. Thank you Ahmed for your friendly service. timely manner. Dealership was nice and clean. I will be returning to get work done on my car. Thank you Ahmed for your friendly service. More
Henry Itriago reached out to me in efforts to help me chose a car that would fit my needs based on an inquiry I did online! He was very patient with me and explained everything I had questions about. He chose a car that would fit my needs based on an inquiry I did online! He was very patient with me and explained everything I had questions about. He scheduled an apt, and I came in and got the car of my dreams! I really didn’t expect to leave with a car, but I did. I love my new car so much ! I would definitely go back to Henry for all my BMW needs More
Thanks a lot to fix my car's issues on the same day. I appreciate the work that had done quickly and efficiently. My advisor Corey did a great job! But please next time wash the car after service it was m appreciate the work that had done quickly and efficiently. My advisor Corey did a great job! But please next time wash the car after service it was my second time. More
P0597 thermostat heater control circuit fixed in 1.5 hours. My Service Consultant Kevin did a super job. The fixes is done before I noticed. The waiting area is nice, I get my office work done while waiting. My Service Consultant Kevin did a super job. The fixes is done before I noticed. The waiting area is nice, I get my office work done while waiting. More
Recent purchase of bmw m340i Bmw of Bloomfield and my sales advisor Bill Hamilton were very helpful and knowledgeable regarding my purchase of the m340. It is a terrific car and t Bmw of Bloomfield and my sales advisor Bill Hamilton were very helpful and knowledgeable regarding my purchase of the m340. It is a terrific car and they were very reasonable and willing to make a good deal which I'm very happy about. They offered me fair value for my trade in. I was able to complete the transaction and drive home the same day. Since then they have helped me set up the bmw app and answer any technological questions I have had. I would be more than happy recommending Bill and BMW of Bloomfield to anyone I know. More
It was a fast and easy experience from checking out the car to the negotiation to finance. Sales rep cared and wanted to make sure we were taken care off. Finance rep was awesome too! car to the negotiation to finance. Sales rep cared and wanted to make sure we were taken care off. Finance rep was awesome too! More