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BMW of Bloomfield

Bloomfield, NJ

4.3
1,879 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,879 reviews

August 01, 2023

I had an emergency and was able to get in and out quickly, thanks Ahron! More

by Khalilah Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahron Silvestri
Aug 02, 2023 -

BMW of Bloomfield responded

Khalilah, we are happy that our team was able to assist you during your service emergency! Thanks for taking the time to leave BMW of Bloomfield a five-star review. Safe travels moving forward!

July 29, 2023

Awful dealership - no respect for my time or my wifes time. I set up an appointment for Saturday to see the new M2 and trade my M2 in. Washed my car and drove to dealer (over bridge/tolls/ 80 miles round More

by jsandak
Recommend Dealer
No
Employees Worked With
William Finsilver
Aug 07, 2023 -

BMW of Bloomfield responded

I am sorry to read this feedback. It's never our intention to waste anyone's time or cause any inconvenience, and we apologize for any miscommunication regarding the test drive. We'd like the opportunity to discuss this further with you and see how we can help make things right. If you are willing, please reach out to me directly. Thank you, Chris Chang - General Sales Manager - 973-780-9535

July 27, 2023

I arrived early for my appointment and thought I would have to wait but I was taken right away. The service was very satisfactory. More

by pierrekhan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Yoon
Jul 27, 2023 -

BMW of Bloomfield responded

Pierre, we're glad to know you had a satisfactory experience at BMW of Bloomfield and that our team was able to assist you promptly. Thanks for the positive review!

July 14, 2023

Gloria was efficient, pleasant and attentive to my needs. Service Center was clean and comfortable More

by cnesmith4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Jul 14, 2023 -

BMW of Bloomfield responded

We're so happy to hear you had an efficient and attentive experience with Gloria here at BMW of Bloomfield. Thank you for trusting us with your service needs!

June 19, 2023

I arrived early for my service appointment and thought I would have to wait but was taken right in. Everything was explained in detail. More

by pierrekhan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gui
Jun 20, 2023 -

BMW of Bloomfield responded

Thanks for the review, Pierre! We're glad we could get you in quickly and provide a detailed explanation of your service. We appreciate your business and hope to see you again at BMW of Bloomfield!

June 17, 2023

Excellent service sce adviser makes it so easy . He is the one to go see. More

by Najatvargetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahron Silvestri, Gina Todisco, Richard Hwang
Jun 19, 2023 -

BMW of Bloomfield responded

Thank you for choosing BMW of Bloomfield! We are here to help with any of your future service needs.

June 16, 2023

I was very satisfied with the service performed on my vehicle. The service advisor was very professional, even nice! The video the technician sent me of the initial examination of the vehicle was very More

by mjuliano4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Islamov - 5 stars!
Jun 16, 2023 -

BMW of Bloomfield responded

We are so happy to hear that you had a great experience with our team at BMW of Bloomfield! Thank you for your feedback!

June 14, 2023

This dealership will lie to get you in their doors just to have “just sold the car” and try to push unwanted other options on you. Although i was upset, I politely declined and they still follow up with an More

by Ahoa3139
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carla Smith
Jun 15, 2023 -

BMW of Bloomfield responded

I sincerely apologize that you had this experience. Our intention is never to waste our customers' time or energy, and I am sorry that you arrived here only to be told that the prospective vehicle was already sold. We strive to provide transparent and honest service, so it's disappointing to learn that we fell short of your expectations. I would like the chance to discuss this further and see what we can do to improve your 1-star rating. Please give me a call at your earliest convenience. Thank you, Chris Chang - General Sales Manager - 973-780-9535

May 30, 2023

I am very satisfied with services provided. Customer service is exceptional & my vehicle’s issues were rectified!! More

by prettykellylewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Duarte, Ahron Silvestri, Gina Todisco, Mike Gagliardi, Richard Hwang, Tony Martins
May 30, 2023 -

BMW of Bloomfield responded

We're so glad to hear that you appreciated our customer service and that we were able to help you get your vehicle back on track. Thank you for choosing BMW of Bloomfield for your automotive services!

May 28, 2023

very professional and understanding, they fixes the problem of my car quickly after inspection which was a sensor issue. More

by natachaL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Yoon
May 31, 2023 -

BMW of Bloomfield responded

We're thrilled to hear we were able to assist you with your sensor issue quickly and professionally, Natacha! It's what we aim for at BMW of Bloomfield. Thank you for sharing your experience with us and supporting our business. Drive safely!

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