
BMW of Bloomfield
Bloomfield, NJ
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Awful dealership - no respect for my time or my wifes time. I set up an appointment for Saturday to see the new M2 and trade my M2 in. Washed my car and drove to dealer (over bridge/tolls/ 80 miles round time. I set up an appointment for Saturday to see the new M2 and trade my M2 in. Washed my car and drove to dealer (over bridge/tolls/ 80 miles round trip). I asked more than 3 times if I would be allowed to test drive the car. Everyone said yes. When I got to the dealership they would not let me test drive the car. I have owned 6 BMW's and have never been treated so poorly. I called as I was on the road to the dealer to confirm one last time that I could drive the car - they said yes. What a terrible experience. I would not recommend this dealership and I would NEVER buy a car from them after their total disregard for my time. More
I was very satisfied with the service performed on my vehicle. The service advisor was very professional, even nice! The video the technician sent me of the initial examination of the vehicle was very vehicle. The service advisor was very professional, even nice! The video the technician sent me of the initial examination of the vehicle was very helpful! I will definitely return for future service! More
This dealership will lie to get you in their doors just to have “just sold the car” and try to push unwanted other options on you. Although i was upset, I politely declined and they still follow up with an to have “just sold the car” and try to push unwanted other options on you. Although i was upset, I politely declined and they still follow up with annoying phone calls and emails. No one here is on the same page. AVOID! More
I am very satisfied with services provided. Customer service is exceptional & my vehicle’s issues were rectified!! Customer service is exceptional & my vehicle’s issues were rectified!! More