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BMW of Bloomfield

Bloomfield, NJ

4.3
1,879 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

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Showing 1,879 reviews

January 09, 2023

My boy Robert I is the man to go to if you want something done. Nice humble and respectful man. Straight up good guy!!!! More

by Dabney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Islamov
Jan 09, 2023 -

BMW of Bloomfield responded

Thank you for the great review! We appreciate the kind feedback about Robert and hope to see you again at BMW of Bloomfield. Safe travels!

January 07, 2023

Jin Yoon is the best service advisor to work with always straightforward with sound advice. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin yoon
Jan 09, 2023 -

BMW of Bloomfield responded

Thank you for the review! We are so glad to hear that Jin delivered such a successful service experience working with the BMW of Bloomfield team. Drive safely, and we hope to see you back again down the road!

December 31, 2022

I had a wonderful experience purchasing my car. The process was stress free, and pleasant. All employees were kind, friendly, and helpful! I highly recommend BMW if Bloomfield. More

by Katieokeefe38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel, and finance manager. Great people!!
Jan 03, 2023 -

BMW of Bloomfield responded

Thank you for the great review! We appreciate your support and hope to see you back again at BMW of Bloomfield. Safe travels in your new vehicle!

December 31, 2022

The dealership is fine. The dealership is fine. The dealership is fine. The dealership is fine More

by Lambertsonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Duarte, Ahron Silvestri, Gina Todisco, Mike Gagliardi, Richard Hwang, Tony Martins
Jan 03, 2023 -

BMW of Bloomfield responded

Thanks for the 5-star review of BMW of Bloomfield!

December 31, 2022

Very thorough work and examination. Thank you for the loaner. Quick in and out of dealership. More

by Tom T.
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Jan 03, 2023 -

BMW of Bloomfield responded

Tom, we're so glad we could provide detailed, prompt, and accommodating service. Safe travels, and thank you for choosing BMW of Bloomfield!

December 22, 2022

It was very convenient to schedule a service and the work was done very efficiently. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Duarte, Bobby Kaufman
Dec 22, 2022 -

BMW of Bloomfield responded

This is great to hear! Thanks for the kind review of us here at BMW of Bloomfield! We appreciate it!

December 21, 2022

The service was great and the my service representative was awesome and knowledgeable. They are attentive to your needs. More

by j.xrodinger
Recommend Dealer
Yes
Employees Worked With
Doug Weinstein
Dec 21, 2022 -

BMW of Bloomfield responded

We’re delighted to get your 5-star review. Thanks for working with us here at BMW of Bloomfield!

November 22, 2022

The service was great and the my service rep was awesome and knowledgeable. While waiting I conversated with a sales rep who was awesome as well. His name is Angel. The service all around was professional, More

by hawkinsft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Todisco
Nov 22, 2022 -

BMW of Bloomfield responded

Thank you for the review! We are so glad to hear that Angel delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW of Bloomfield!

November 03, 2022

I would like to thank Hesh Moussa, my service advisor, for his help with my vehicle. I am very satisfied with this service department overall. Thanks again for all your help. More

by Trulyyrs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hesh Moussa
Nov 04, 2022 -

BMW of Bloomfield responded

We are so glad that Hesh and the service team were helpful to you at BMW of Bloomfield. Thank you for this kind review!

October 31, 2022

Staff called me approximately 30 days ago to inquire about my end of lease options. I explained that I extended my lease for an additional two months while I decided on another BMW model. Unfortunately, More

by Muhammad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t recall
Nov 01, 2022 -

BMW of Bloomfield responded

Muhammad, This is extremely concerning to read. We would never want our customers to be treated in the manner you've described here. I apologize for any frustration or lack of communication that occurred during your leasing experience, and we will use this feedback as an opportunity to improve. If you have any outstanding questions, please feel free to get in touch with me directly. I'd appreciate a chance to earn back your trust. Best, Chris Chang - General Sales Manager - 973-780-9535

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