BMW of Bloomfield

Unhappy with service on my brand new BMW My brand new car delivered last week came with a ding. This should have been inspected prior to delivery. I quickly called the dealership and noti My brand new car delivered last week came with a ding. This should have been inspected prior to delivery. I quickly called the dealership and notified them just to be told I can't have a loaner car. You deliver me a vehicle not 100% and I can't have loaner car while you fix it. Poor Customer Service. I plan to escalate to BMW financial Services. More

Turned in car when several mechanical issues I had several mechanics issues with my X1. Chris, Bobby and April were wonderful and took care of the issues right away. I was able to turn my car in I had several mechanics issues with my X1. Chris, Bobby and April were wonderful and took care of the issues right away. I was able to turn my car in and get into an executives car. Absolutely love the X3. More

Forever your customer I am very extremely satisfied with the expertise and professionalism at the BMW of Bloomfield. So I want to say Thank You, to everyone at BMW of Bloo I am very extremely satisfied with the expertise and professionalism at the BMW of Bloomfield. So I want to say Thank You, to everyone at BMW of Bloomfield for their Outstanding and Excellent service. Forever your customer, Hope More

The pursuit of exquisite spirit. BMW is a world-renowned brand, not just because it is a company that makes excellent cars.He represents a kind of pursuit of delicacy and excellence.T BMW is a world-renowned brand, not just because it is a company that makes excellent cars.He represents a kind of pursuit of delicacy and excellence.The staff of the service center is also the embodiment of this spirit. Their warm and thoughtful service and professional quality leave a deep impression on the customers, which proves that BMW is pursuing excellent quality. More

I Was Scammed By This Dealership I bought/leased five BMW's from this dealership. The first four cars were sold and serviced exceptionally. The last car that I bought, a 535xi, was no I bought/leased five BMW's from this dealership. The first four cars were sold and serviced exceptionally. The last car that I bought, a 535xi, was not prepped properly before delivery. That seemed strange but I was willing to overlook it based on past experience. What really upset me was that after waiting three hours for my car to be delivered, at 9:00pm, I was brought into a room and coerced to buy a tire and extended warranty for a significant price. The sales pitch was that the contract would pay for maintenance and that it would more than pay for itself. When I balked, they insisted that I stood to pay a large sum of money if I didn't buy the warranty. At 10:30pm I gave in. When I brought a flat tire in to be replaced under warranty, I was told that the wear was uneven and they were not covered. That was BS. Recently, the factory warranty expired and my $5,000 supplemental warranty commenced. I brought my car in for service and was told that I would be charged full price for maintenance service, and light repairs. I asked the Service Advisor to have the manager call me but he didn't. Ultimately, I learned that I was screwed. Something happened at this dealership where it went from being great to being another disreputable, cheating sleaze machine. More

Excellent Took my car and the service was good , the service advisor was very helpful , will be back soon for more service, thank you bmw and staff Took my car and the service was good , the service advisor was very helpful , will be back soon for more service, thank you bmw and staff More

Bought a Nissan Rogue SL I bought a Nissan Rogue SL recently from their showroom. If you need finance for the car, I highly recommend you to talk to the Finance department and I bought a Nissan Rogue SL recently from their showroom. If you need finance for the car, I highly recommend you to talk to the Finance department and not the sales manager. The Finance department can get you better rates than the sales department based on your credit score. I loosed out this part as I have a very new credit history. More

Very good Very friendly, they even give you a copy of the inspection they performed , most service centers dont that , they just tell you whats wrong and move o Very friendly, they even give you a copy of the inspection they performed , most service centers dont that , they just tell you whats wrong and move on. More

Great service Came in to lease a new BMW. Tony was friendly, informative and helped me pick a car that was right for me. Great service and my expectations and exper Came in to lease a new BMW. Tony was friendly, informative and helped me pick a car that was right for me. Great service and my expectations and experience were met More

The Best I have been using BMW of Bloomfield since 2006 when I purchased my 2003 Z4. I still own that car. In November 2014, I purchased my brand new X1, a 2 I have been using BMW of Bloomfield since 2006 when I purchased my 2003 Z4. I still own that car. In November 2014, I purchased my brand new X1, a 2015 model. I have been happy with the services provided for my cars. The staff are most pleasant and exceptionally accommodating. My service managers have always been helpful and congenial. Something not always met with at other dealerships. I have owned several luxury cars in the past and while the service department of those dealers were efficient, most employees are not cheerful. Many times you can sit and wait in their lounge area and wait for your car to be serviced. while you are waiting you can have coffee and bagels and usually fruit. The experience is all you could expect for a high end car dealership. Years ago, my Z4 was in for service when a minor accident occurred in the service area. My car was slightly scratched. They kept the car and repainted the entire vehicle as opposed to just painting over the scratch. This was very impressive to me and I made certain I told everyone I knew about how impressive it was to me. I would never purchase another BMW any where else. More