Back

BMW of Bloomfield

Bloomfield, NJ

4.2
1,879 Reviews

425 Bloomfield Ave

Bloomfield, NJ

07003

Directions

By Type

Showing 1,879 reviews

April 02, 2018

Excellent Servive in no time! I arrived 5 minutes before my 10am appointment...They took me right in, sat for 2 minutes, then was called by Will DiSilva who wrote up my service r More

by nhodio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will DiSilva
Apr 05, 2018 -

BMW of Bloomfield responded

Thank you for the excellent review! We are glad Will was able to make your experience easy and hassle-free. Please come back to see us again soon!

April 02, 2018

Professional and informative! My service advisor show great concerns and talented skills and qualities in expectation of my repair. He was very knowledgeable in services. Professio More

by mnm_58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahron Silvestri
Apr 05, 2018 -

BMW of Bloomfield responded

Thank you for the great review!

April 02, 2018

Great experience. Quick service I was in for a flat tire. Was in and out pretty quickly and painlessly. My tire was replaced not repaired. I would definitely recommend this service More

by cyrilsebas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
William DaSilva
Apr 05, 2018 -

BMW of Bloomfield responded

Thank you for the 5-star review!

April 02, 2018

Great car buying experience. Tony Braich was very helpful Great experience with the sales and finance teams. They were helpful and very responsive. Very professional and clearly customer service was on top of More

by vchavan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Braich, Howard Wu, Amy Macartney
Apr 05, 2018 -

BMW of Bloomfield responded

Thank you for the 5-star review! Tony will appreciate your kind words and recommendation. Please come back anytime!

April 02, 2018

Efficient and courteous Bobbie Kaufman was easy to work with and provided excellent customer service . Buying a bmw was easy and love the car very much. Will refer friends More

by millerlac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Wu
Apr 05, 2018 -

BMW of Bloomfield responded

Thank you for the excellent review of Bobbie and our dealership!

April 02, 2018

Ghost Car All the lights in my car’s dashboard was malfunctioning to the point that my indicator lights were not working. I was asking a lot of questions and Co More

by CHARLAYNED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Duarte
Apr 05, 2018 -

BMW of Bloomfield responded

Thank you for the great review! We will keep in mind the loaner car and try to be more transparent about the loaner vehicles. We truly appreciate your feedback and your business.

March 31, 2018

Changed micro filter I am very happy with the service center at Bloomfield BMW, the staff is very nice and respectful. They checked me in as soon as I arrived. More

by hpolycarpe_bmw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilario Soares
Apr 05, 2018 -

BMW of Bloomfield responded

Thank you for the 5-star review!

March 31, 2018

Waste of Time I have to say I am very disappointed with the service I just received leaving BMW of Bloomfield. I was told that I would be scheduled with a manager. More

by mrsC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
May 10, 2018 -

BMW of Bloomfield responded

Thank you for the feedback. It’s never great to read about a negative customer experience, but I hope that you will contact me at your earliest convenience at 973-780-9501. I would love the chance to speak with you about your concerns and hopefully earn back your confidence. Sincerely, William Finsilver, General Manager

March 30, 2018

Had some serious issues with mu car I wanted someone to help finding the issues and show the way to help me solve it but they kind of “kicked me out”. As soo as oil change was done nobod More

by G.ARCHVADZE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Corey Duarte
May 10, 2018 -

BMW of Bloomfield responded

I’m sorry to hear about your disappointing experience. Please reach out to me at 973-780-9485 at your convenience. I would love to hear more detail about the issues you encountered, and hopefully make amends. I look forward to hearing from you. Sincerely, Carlos Duarte, Fixed Operations Director

March 29, 2018

buyibg experience Jeffrey Shannon is a great salesperson. Helpful, available and very professional. I am in sales and he's a keeper. the entire experience went very sm More

by mindy.kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard was always informational and very pleasant, Howard Wu, William Shannon
Mar 29, 2018 -

BMW of Bloomfield responded

Thank you for your kind words about our staff! We are so glad they made you feel comfortable enough to shop with us and hope you'll come back again. Thank you for your business!

...
93
...