BMW of Buena Park - Service Center

Luis my service advisor was knowledgeable, patient and understanding to my situation and provide detailed explanation to the scope of work required . He also delivered on the timeline promised but in the understanding to my situation and provide detailed explanation to the scope of work required . He also delivered on the timeline promised but in the even it would not happen alternative options were in place to accommodate my schedule . More

Rigoberto helped me and he couldn't have been nicer. It was a very pleasant experience. Everyone is always very helpful. It was a very pleasant experience. Everyone is always very helpful. More

Good customer service Luis was my advisor, they did all check ups and all services perfectly. check ups and all services perfectly. More

Service Advisor Rigo Avila was exceptionally helpful and professional...Thank you Rico for the wonderful service. professional...Thank you Rico for the wonderful service. More

It has been a pleasure to service my IX in this dealership. Advisor is professional and helpful. dealership. Advisor is professional and helpful. More

Called the service advisor and left messages on his direct number over a week period, no response, no contact number or email addresses listed on their website. Extremely unorganized, inefficient and direct number over a week period, no response, no contact number or email addresses listed on their website. Extremely unorganized, inefficient and poor quality customer service based on several incidents at this dealership. More

The dealership is fantastic and I’ve bought 2 BMW’s from them but the sales department and service department need to communicate better when something was promised to be fixed at time of purchase. them but the sales department and service department need to communicate better when something was promised to be fixed at time of purchase. More

Brandon is an exceptional advisor. He handles all my requests to the T as always! Floor-man Kenny also took care of my car with exceptional service as well. I couldn’t be any happier w He handles all my requests to the T as always! Floor-man Kenny also took care of my car with exceptional service as well. I couldn’t be any happier with the service I have received! Thanks guys! More

Victoria went above and beyond with servicing my vehicle and providing a loaner car for me to get to work! Thank you! and providing a loaner car for me to get to work! Thank you! More