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BMW of Buena Park - Service Center

Buena Park, CA

4.6
577 Reviews

577 Reviews of BMW of Buena Park - Service Center

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October 21, 2023

My Advisor, Mr Carillo was kind, patient, and very personable! I didn’t have an appointment, but he didn’t make it a big deal! He was professional and answered all my questions knowledgeably! More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Oct 23, 2023 -

BMW of Buena Park responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. If you ever need help, just give us a call. Happy motoring!

October 21, 2023

I received excellent service from Brandon. Thank you for your great service and I will be back for future services. More

by sejin lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 23, 2023 -

BMW of Buena Park responded

Hi Sejin, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. If you ever need help, just give us a call. Happy motoring!

October 19, 2023

My service consultant Scott was very responsive, friendly and knowledgeable. The service team provided excellent service. More

by thom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 22, 2023 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk. Safe travels!

October 09, 2023

I have been buying cars and getting my car serviced at this dealership for about 12 years, but I am not used to this new place, so I am still going there. What I would like more is to give regular custome More

by silviayoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um
Oct 10, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 05, 2023

The service advisor walked me through everything that they were going to do to my car and even send me a video of the vehicle inspection. The vehicle was washed and ready for pickup earlier than expected More

by Rlevy32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Oct 06, 2023 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

Happy to have Bjern Larson as service advisor. He was very busy taking care of a customer when I walked in an asked for his help. He then put on his top speed & take care of all my needs as soo More

by Pamelangov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
Oct 06, 2023 -

BMW of Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 02, 2023

Always a great experience at this dealership. Andrew Villanueva is awesome. Customer service is outstanding. More

by Joeybanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Oct 05, 2023 -

BMW of Buena Park responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Buena Park! Drive safe, and we'll see you on the road.

September 29, 2023

They were very accommodating and helped me with all my needs. I would recommend to all More

by Conan.Adachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
Oct 02, 2023 -

BMW of Buena Park responded

Hi Conan, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

September 28, 2023

Very good work and good service, excellent customer service. I will tell a friend im very happy More

by cespana
Recommend Dealer
Yes
Employees Worked With
Scot Book
Oct 01, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 22, 2023

Please commend David Castillo (Service Consultant) for the value-added excellent level of service he provided. More

by PWTrinity
Service Communication
Recommend Dealer
Yes
Employees Worked With
Castillo, David
Sep 24, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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