BMW of Buena Park - Service Center

Mitchell’s service was impeccable. I truly appreciate the time and care he took me and my vehicle. The service department, management and entire team are great! I truly appreciate the time and care he took me and my vehicle. The service department, management and entire team are great! More

Service manager, Chris is very efficient. Since my service advisor was out of office, Chris stepped in to assist me. Since my service advisor was out of office, Chris stepped in to assist me. More

I had a good experience with the service department. They covered a major repair on my 2018 328D BMW. I was very grateful and appreciative of service. Long in customer Service helped me, and the service They covered a major repair on my 2018 328D BMW. I was very grateful and appreciative of service. Long in customer Service helped me, and the service manager Chris were excellent in getting the approval done. More

Luis my service advisor was knowledgeable, patient and understanding to my situation and provide detailed explanation to the scope of work required . He also delivered on the timeline promised but in the understanding to my situation and provide detailed explanation to the scope of work required . He also delivered on the timeline promised but in the even it would not happen alternative options were in place to accommodate my schedule . More

Rigoberto helped me and he couldn't have been nicer. It was a very pleasant experience. Everyone is always very helpful. It was a very pleasant experience. Everyone is always very helpful. More

Good customer service Luis was my advisor, they did all check ups and all services perfectly. check ups and all services perfectly. More

Service Advisor Rigo Avila was exceptionally helpful and professional...Thank you Rico for the wonderful service. professional...Thank you Rico for the wonderful service. More

It has been a pleasure to service my IX in this dealership. Advisor is professional and helpful. dealership. Advisor is professional and helpful. More

Called the service advisor and left messages on his direct number over a week period, no response, no contact number or email addresses listed on their website. Extremely unorganized, inefficient and direct number over a week period, no response, no contact number or email addresses listed on their website. Extremely unorganized, inefficient and poor quality customer service based on several incidents at this dealership. More

The dealership is fantastic and I’ve bought 2 BMW’s from them but the sales department and service department need to communicate better when something was promised to be fixed at time of purchase. them but the sales department and service department need to communicate better when something was promised to be fixed at time of purchase. More