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BMW of Buena Park - Service Center

Buena Park, CA

4.6
577 Reviews

577 Reviews of BMW of Buena Park - Service Center

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April 12, 2023

The dealership and my Advisor was very good went over everything with me and enjoyed the video they sent me going over my car More

by Rubendelgado2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
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Apr 26, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 12, 2023

Great service, knowledgeable and professional, helpful assistant customer which make me very happy Excellent Chris’s job Will coming back More

by thaido59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Apr 26, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 11, 2023

I have always had a great experience at this Buena Park BMW my Service Writer is the best. Thank you BMW😊 More

by carolynoliver157@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher C
Report | Print
Apr 20, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

I’ve been in experience excellent experience with a few more music this one is is for vehicles with ambient air package option does that do you already have it in the car for you OK so you just need to ref More

by Marcel.Kalu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Sampson
Report | Print
Apr 26, 2023 -

BMW of Buena Park responded

Hi Marcel, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2023

excellent service with serivce provider, Ian had been so great to work with and really helpful More

by tsejimmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ian
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Apr 26, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2023

Great service and answer all questions to sastify customer requests.I am sastify with the service. More

by pcluu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ Carmillo
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Apr 26, 2023 -

BMW of Buena Park responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2023

Impressive customer service. Very tech savvy. Carlos G. extremely communicative. Took me in early. Offered free 20 point inspection & wash + vacuum. Ultimately they replaced a p More

by Go electric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos G.
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Apr 26, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 06, 2023

It’s a pleasure to bring my car into the dealership as I know it will receive excellent service in a timely manner. More

by flis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carillo
Report | Print
Apr 08, 2023 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 05, 2023

Although Juan Carlos did a great job. I do think the prices are too high! More

by Carmen Koo
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
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Apr 09, 2023 -

BMW of Buena Park responded

Hi Carmen, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (714) 598-3738. We hope to hear from you.

April 05, 2023

Although Jackson is wonderful, I’m still baffled how 3 of my tires had bubbles and had to be replaced. And this is not the first incident with a bubble on my tire. I have not hit anything so significant (lik More

by Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Report | Print
Apr 07, 2023 -

BMW of Buena Park responded

Hi Gomez, thank you for taking the time to share your feedback with us. Please call our General Manager at (714) 598-3738 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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