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BMW of Buena Park - Service Center

Buena Park, CA

4.6
576 Reviews

576 Reviews of BMW of Buena Park - Service Center

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January 30, 2023

Service advisor Ian was awesome. He was quick to respond and answered all my queries. More

by sukicf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Feb 02, 2023 -

BMW of Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 28, 2023

Very helpful & prompt. We had a flat tire while out of town. They helped up get new tire and gave up a loaner while they fixed it. Friendly staff. Highly recommend this dea More

by mmbranum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 01, 2023 -

BMW of Buena Park responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2023

Another great experience with BMW of Buena Park. I’m so grateful that they take care of my daughters 335i with such care and understanding. We live over 400 miles away from where my daughter atten More

by Tom Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 01, 2023 -

BMW of Buena Park responded

Hello Tom, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2023

Excellent service and very professional. Kind people and very comfortable waiting area. Good coffee machine was a plus. More

by Kmaj1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 27, 2023 -

BMW of Buena Park responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 24, 2023

Chris Carrillo provided outstanding service, I glad to have him as my service advisor. would recommend Chris and Auto Nation to anyone. More

by enriquezart55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Jan 27, 2023 -

BMW of Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

January 20, 2023

Lately I’ve been getting good service with auto nation. I didn’t have to wait long for a battery change. More

by Lynnand3girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
Jan 24, 2023 -

BMW of Buena Park responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 19, 2023

Was been pleased with the service received. They were promot, fair with pricing, honest in what was needed and not. I liked the virtual status video they prepared. My service representative was More

by Willsuh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan. Carlos
Jan 23, 2023 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2023

Staff are friendly on site, but hard to reach for questions. Finished recall a bit more time , but cat drive fine. Their texts do not go to the right person. More

by jho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Hkwang
Jan 23, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value .we hope you'll consider us again in the future!

January 17, 2023

They were very accommodating and allowed me to drop off the car earlier than my appointments. I had to go to work, so they also provided me with a loaner car when requested it. More

by leoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 20, 2023 -

BMW of Buena Park responded

Hi Leoli, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 17, 2023

Fast Prompt service with video description text message on my vehicle. Dealership is doing a great job with customer service. More

by erick.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson
Jan 20, 2023 -

BMW of Buena Park responded

Hi Erick, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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