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BMW of Buena Park - Service Center

Buena Park, CA

4.6
576 Reviews

576 Reviews of BMW of Buena Park - Service Center

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January 02, 2023

Dealership was helpful, and made sure they took care of me. Even though I kept coming back, they made sure they gave me a great experience. More

by christinat702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 06, 2023 -

BMW of Buena Park responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2022

BMW of Buena Park is spectacular. Form there sales department to Service is top notch. I highly recommend you come here if your looking for an exceptional experience. More

by ChemGuy
Recommend Dealer
Yes
Employees Worked With
Scott Books
Jan 01, 2023 -

BMW of Buena Park responded

Hi Chemguy, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

December 29, 2022

BMW of Buena Park provided great customer experience and went above and beyond for me. More

by Tim Rattanavilay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Book
Jan 02, 2023 -

BMW of Buena Park responded

Hi Tim, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

December 29, 2022

They were kind and awsome. Especially Juan and thomas helped me a lot. So nice workers More

by Young Shim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 02, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 28, 2022

Great customer service from Andrew Villanueva! Will be my go-to rep in future visits. More

by Oz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Villanueva
Jan 01, 2023 -

BMW of Buena Park responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 28, 2022

He explained things kindly and kept his promise on time. They informed us well in advance of the service time and also informed us of the service end time. More

by sungkeen Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Jan 01, 2023 -

BMW of Buena Park responded

Hi Sungkeen, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. We are always more than happy to assist you if anything else comes up. Take care!

December 24, 2022

I looked up this dealerships rating before going. The ratings were not great. Upon arriving I spoke with my service rep and explained my concerns. He let me know that the location had been thru a maj More

by Dee Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Miguel
Dec 27, 2022 -

BMW of Buena Park responded

Hi Dee, we are so happy to read such a great review about BMW of Buena Park! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 23, 2022

Excellent customer service, fast and very efficient. Happy to do business with this dealer. Thanks More

by meaneagles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Gonzalez
Dec 27, 2022 -

BMW of Buena Park responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Dec 28, 2022 -

meaneagles responded

It is my Pleasure !

December 23, 2022

Honest straight forward Service Representative! He even provided video of the vehicle inspection findings backing their recommendations. More

by Rbaeza
Recommend Dealer
Yes
Employees Worked With
Scott Book
Dec 27, 2022 -

BMW of Buena Park responded

Thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 19, 2022

Friendly service people from beginning and professional service including loan a car, updates, and completion of service. More

by Pchungcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjorn
Dec 22, 2022 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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