Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

BMW of Buena Park - Service Center

Buena Park, CA

4.6
577 Reviews

577 Reviews of BMW of Buena Park - Service Center

Sort by
November 29, 2022

Mr Bjern Larson is my service advisor. He is kind and ready to assist me. More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
Report | Print
Nov 30, 2022 -

BMW of Buena Park responded

Hi Lulu, thank you for your kind review; we are happy to pass along your comments to Bjern here at BMW of Buena Park! Feel free to stop by if you ever need any more help.

November 29, 2022

Chris Carrillo is absolutely hands down the best service tech I can recommend, hands down. More

by PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carrillo
Report | Print
Dec 01, 2022 -

BMW of Buena Park responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. Feel free to stop by if you ever need any more help.

November 27, 2022

I always have a great experience with the service department. Everything is so smooth, transparent, and quickly handled. I have worked with Chris Carrillo a few times, and I am always so happy to hav More

by Lisette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carrillo
Report | Print
Nov 28, 2022 -

BMW of Buena Park responded

Hi Lisette, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 26, 2022

Strongly recommend Service Dept. They are one of the best. !!! Sales Dept. ? Sucks !! Totally different compare to Service Dept. More

by jasonhsung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Report | Print
November 24, 2022

Great service! Jackson was awesome, helpful and fair. We will definitely continue to service our vehicles at OC BMW! More

by Jenny Alegre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Hwang
Report | Print
Nov 25, 2022 -

BMW of Buena Park responded

Hello Jenny, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

Bjern Larson was great. Excellent service advisor !!! First service for my new X3 and extremely satisfied. More

by marcls1
Recommend Dealer
Yes
Employees Worked With
Bjern Larson
Report | Print
Nov 22, 2022 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 17, 2022

This dealership is very very good specially their service advisor and the mechanics very honest and trust worthy. keep up the good work. More

by hari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bmw
Report | Print
Nov 22, 2022 -

BMW of Buena Park responded

Hello, Hari, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Buena Park and we hope to be of service again in the future.

November 10, 2022

During my long service period, the agent always texted to me for updates and status. I purchased more than 3 BMWs and I love this dealer. More

by kimjihan87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Choi
Report | Print
Nov 17, 2022 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 08, 2022

Great service received from Ian. I Would definitely recommend this dealership for service. Expert advice! More

by Mchihuahua76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Nov 16, 2022 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 01, 2022

The service coordinator did a grat job. The service of my vehicle was better than the last time I was there. Improvement can be made on ride-share coordination. More

by X4 Owner245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Sampson , Lisa Parasrami
Report | Print
Nov 08, 2022 -

BMW of Buena Park responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
31
32
33
...
58