BMW of Buena Park - Service Center

My experience with my service adviser Linda, has always been attentive, helpful, and friendly. Always a pleasant experience! been attentive, helpful, and friendly. Always a pleasant experience! More

I had stuff missing from by vehicle service adviser Lind was grate but my important documents registration and title and insurance bag was missing also the owners Manuel was not there. was grate but my important documents registration and title and insurance bag was missing also the owners Manuel was not there. More

Great service with great communication. They were able to resolve all my issues on my vehicle in a timely manner. Juan Carlos was great at listening and addressing all my issuess. resolve all my issues on my vehicle in a timely manner. Juan Carlos was great at listening and addressing all my issuess. More

I worked with Fabian and he was super helpful and answered all of my questions. answered all of my questions. More

I have had a great experience with Tony at the service department. He handled all of my service requests perfectly and was very fast. The BMW of Buena Park has provided a great service! Very satisfied an department. He handled all of my service requests perfectly and was very fast. The BMW of Buena Park has provided a great service! Very satisfied and highly recommended! More

Fabian assisted in a timely manner and provided a lift for ride. I always appreciated the service. for ride. I always appreciated the service. More

Courteous, quick and honest quotes. Very much appreciated. Thank you Christopher Carrillo for your kind service. appreciated. Thank you Christopher Carrillo for your kind service. More

Everyone is always so pleasant and helpful. Great service. Appointments very easy to get when needed. service. Appointments very easy to get when needed. More

Excellent service! The guys were really helpful and attentive. I would definitely recommend BMW of Buena Park. attentive. I would definitely recommend BMW of Buena Park. More

We took advantage of complimentary free multi-point inspection when we needed to get a transmission oil change. Even with an appointment, the service advisor wasn't able to get the information on the inspection when we needed to get a transmission oil change. Even with an appointment, the service advisor wasn't able to get the information on the findings until the following day. We opted to get the oil change done only and brought the car home. On the way home the car stalled in the middle of the intersection and it was completely dead. It took 2 AAA tow trucks to get the car back to the dealership and since the service department was closed for the day and weekend, we had no car for the weekend. We didn't hear from the service advisor until Monday afternoon at 5 to let us know the problem was the battery. I would expect the problem should have been caught when the multi-point inspection was done. What is the purpose of the multi-point inspection? Incomprehensible. I would not recommend this service department. More