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BMW Encinitas - Service Center

Carlsbad, CA

4.2
410 Reviews

410 Reviews of BMW Encinitas - Service Center

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June 23, 2022

Very responsive to requests for appointments. Videos and updates on service. Friendly, courteous. Fast. Knowledgeable. More

by Carolynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 27, 2022 -

BMW of Carlsbad responded

Hello Carolynn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 23, 2022

I've been seeing Kristopher for my vehicle for a few years now and he has always been great to work with. Although I have an older vehicle, he makes me feel like I have the latest model. And he always h More

by lucasdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Bigay
Jun 27, 2022 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 20, 2022

Omar was very professional and on time. the follow up and Lift driver was smooth. More

by jack.kruger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 22, 2022 -

BMW of Carlsbad responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 15, 2022

Beth made it very easy to make an appointment that day. Christopher inspected our BMW and told us what was needed and how long it would take. He also arranged for a ride for to have lunch in Carlsbad and More

by vkeys92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth, christopher
Jun 17, 2022 -

BMW of Carlsbad responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 09, 2022

Did not have the part when they said had. Kept my car for 3 days and would not return phone calls More

by frances
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service dept
Jun 11, 2022 -

BMW of Carlsbad responded

Hi Frances, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 08, 2022

I had an unexpected need for service and I left it in front of their service bays over Memorial Day weekend. Keith, my service adviser, got right on it Tuesday morning and a week later and an extensive More

by John S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Gerald (Body shop)
Jun 09, 2022 -

BMW of Carlsbad responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Encinitas! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 09, 2022 -

BMW of Carlsbad responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Encinitas Service Center! Don't hesitate to call us if you ever need anything. Be safe on the road.

June 02, 2022

Omar is an amazing person. Very helpful and handsome. I was very pleased and happy I chose BMW Encinitas More

by misaelq24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Medina
Jun 05, 2022 -

BMW of Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

On time ready for service, all info was there complete when promised with very minimal hassle. More

by Johneric515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefano
Jun 02, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 30, 2022

I have been a customer here for 30 years. It’s the best!! I’ve never worked with the collision center but if you need work this is the place! More

by Sharib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald in collision center
May 31, 2022 -

BMW of Carlsbad responded

Hi Sharib, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW Encinitas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 26, 2022

excellent service and very trustworthy The only BMW dealership in San Diego I trust Thank you More

by skeramati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew,and Mike and All the managers at service
May 27, 2022 -

BMW of Carlsbad responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

May 27, 2022 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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