BMW Encinitas - Service Center

BMW Encinitas never disappoints, Outstanding customer service. Art Alvarez and Mike Nguyen always take good care of me. Worth the drive up North for service. service. Art Alvarez and Mike Nguyen always take good care of me. Worth the drive up North for service. More

Great service from beginning to end; great service; awesome staff; very organized and they made servicing a breeze, so easy, and returned a clean car -- much appreciated Gabe Soriano and the entire tea awesome staff; very organized and they made servicing a breeze, so easy, and returned a clean car -- much appreciated Gabe Soriano and the entire team at BMW Encinitas. More

Mike at service department is very professional and knowledgeable with great customer service I will recommend Mike to all my friends and family. Thanks mike knowledgeable with great customer service I will recommend Mike to all my friends and family. Thanks mike More

Great customer service! Kristopher kept me updated with everything, and made it very easy. everything, and made it very easy. More

Gabe provided great customer service. Very easy to work with and very understanding. Since Byron no longer works at BMW, I am glad that I got to have Gabe service my car. with and very understanding. Since Byron no longer works at BMW, I am glad that I got to have Gabe service my car. More

Hoping Carlsbad BMW opens soon- I don’t want to return to Encinitas- over 2 hours and over $300 for an oil change- (yes I had an appointment and I was on time). I asked about an estimate for a scratch on the Encinitas- over 2 hours and over $300 for an oil change- (yes I had an appointment and I was on time). I asked about an estimate for a scratch on the car , at first he didn’t see the ding- I pointed it out and his response was “that’s not under warranty” ??? I asked for the estimate again - he said, “sure no problem”. Problem - after the over 2 hours I was waiting there I approached him to check the status, “it just came up now” (sure). We review the paperwork, I pay then I ask about the estimate ?? “I will e mail it to this address here…”. “Yah. Ok”. I knew he was not going to e mail it to me and I know I don’t want to return to Encinitas BMW. More

This was a safe experience. Everyone was masked. Courteous and professional. I needed two new tires and the advisor made sure that my services were all up to date. Courteous and professional. I needed two new tires and the advisor made sure that my services were all up to date. More

Great customer service and satisfactionThe parts counter Great customer service and satisfaction The parts counter staff are the best Great customer service and satisfaction The parts counter staff are the best More

Took my 2006 bmw 650 and they made the noise problems go away, for that I am grateful. Keith is a great guy to work with, very punctual and friendly away, for that I am grateful. Keith is a great guy to work with, very punctual and friendly More