BMW of Dayton

Steve was great to work with! He was very friendly and spent a lot of time answering all of the questions I had about the car. I would certainly recommend him to anyone considering purchasing a car from spent a lot of time answering all of the questions I had about the car. I would certainly recommend him to anyone considering purchasing a car from Evans Motorworks (BMW of Dayton). More

Steve listened to what kind of car i needed. He found the right price and mileage ,and right vehicle to suit mt transportational needs. Steve was professional, and he acted like family. someone who was trust right price and mileage ,and right vehicle to suit mt transportational needs. Steve was professional, and he acted like family. someone who was trustworthy.I would buy from him again! Thank, Tosha Fries More

I have purchased 5 Vehicles from Evans Motor Works, (BMW Dayton, Evans VW) I have never felt less than 100% satisfied with the interaction with the sales personnel. Chris has been a perfect example of the q Dayton, Evans VW) I have never felt less than 100% satisfied with the interaction with the sales personnel. Chris has been a perfect example of the quality of people that are employed by Evans. He is not pushy nor overbearing just plain honest and helpful! Also extremely knowledgable about his vehicles. The service Department is an excellent example of Customer satisfaction. Hagen always goes that extra step to ensure that there is no problems with your service visit and to make you as comfortable as possible. You feel at home at Evans. I would not hesitate to recommend Evans Motor Works to anyone looking for a BMW, VW, or Volvo. I would rest assured that I had steered them in the right direction. More

Steve is one of the friendliest, most professional individuals with whom we have ever had the pleasure of dealing. He was very patient in answering all of our questions and put great effort into expl individuals with whom we have ever had the pleasure of dealing. He was very patient in answering all of our questions and put great effort into explaining all of the features and options of our new BMW X3. Should we hear of anyone considering a new BMW we will not hesitate to send them to BMW of Dayton and straight to Steve. Thanks to all for a very positive buying experience. More

After reading the previous comments on Mr Essick I wanted to share my experience. I have bought 3 cars from Henry, all 3 of my brothers and sister have bought and my dad has bought 2 cars from him. If you g to share my experience. I have bought 3 cars from Henry, all 3 of my brothers and sister have bought and my dad has bought 2 cars from him. If you got that kind of email from him you deserved it. He is a no nonsense person and very straight forward. Evidently there is a lot more to your story than what you've written. I work for WPAFB and I know of at least 10 people here who have bought from him and they all feel like I do. I hate, absolutely hate car shopping, but buying from Henry has been almost like going to a big comedy show. He's funny, but very understanding of who people view car people. I never have to ask for a carfax, or blue book numbers because he shows them as well as the complete service records. He know a lot of the cars because he sold them orginally. Sir generally I'd agree with your story, but not concerning Henry. You must have said something to him that was way out of line for him to send you an email like that. Maybe you should share what you said. I can tell from your complain that you are a smartelic. Henry I defend you. i want a big discount on my next car. Also that guy is so stupid that he didn't realize that you don't work for Frank Z Imports. What a klutz. Mary Beth More

I've had two experiences with Frank Z: The first was I've had two experiences with Frank Z: The first was with their Nissan group about two years ago. I had taken my truck in to have the catalytic co I've had two experiences with Frank Z: The first was with their Nissan group about two years ago. I had taken my truck in to have the catalytic converter replaced (the mileage at the time was around 74K) and the service department manager was absolutely adamant that this was not covered by the factory warranty. He was rude, loud, and condescending. Long story short; I called the Nissan Corporate office on my cell phone and asked what the warranty was on the catalytic converter (answer: 100K for a 1997 truck) - then I had him call. He never apologized or explained himself and I wondered how many people he had bullied into paying $700+ for work covered by the factory warranty. Experience number two: I had sent an inquiry through their website to have a salesperson call me (why I did this after my first experience, I don't know). I received an e-mail from Henry Essick ("Used Car Internet Mgr") saying he would call the next day. The next day he did indeed call me (on speaker phone, which was nice) but I was driving at the time and asked that he call me back in 20 minutes. This morning I received this e-mail from him: "I'm deleting your application. I called you yesterday and you said you'd call me back. I don't have time to waste Mr. Xxxxxxxxx. Good luck.". You can judge this second experience however you want. Was it simply miscommunication? If so, was this the best way to resolve it? More

I (and some others) researched BMW dealers in the midwest. While a couple dealers in northern Indiana got good reviews (Bill Defouw/Lafayette and Stoops/Muncie), Frank Z was closer. I dealt with Conr midwest. While a couple dealers in northern Indiana got good reviews (Bill Defouw/Lafayette and Stoops/Muncie), Frank Z was closer. I dealt with Conrad Perry (who really works the Volvo side). Although I had issues with trying to get a cloth interior on my '03 330Ci, Conrad was still professional and businesslike throughout. This includes giving me the best deal upfront without the usual mickey-mouse salesman crap I got from the dealers in Cincinnati. If you're looking for a BMW (or VW or Volvo) anywhere in the area, Frank Z is worth the trip. More