Back

BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
574 Reviews

574 Reviews of BMW of Delray Beach - Service Center

Sort by
April 13, 2023

The manager and technicians were very cordial and explained what was being done to my car. They also gave suggestion what I needed to do to keep my car running well. More

by ellieBap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Helms
Apr 21, 2023 -

BMW of Delray Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. If you need more help, our team is available to talk -- safe travels!

April 13, 2023

For more than two years, Keith, Assistant Service Manager, has been our advisor for each service visit. Every question is answered in a professional manner, exhibiting his knowledge of the mechanics More

by PattyAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hauser, Assistant Service Manager
Apr 21, 2023 -

BMW of Delray Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Delray Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 12, 2023

They did not top off my coolant and something was wrong with the system and my car overheated right out of the driveway. I had asked them to check everything out and top off all fluids. The service manager More

by Stephen Tocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen. I don't remember service managers name
Apr 21, 2023 -

BMW of Delray Beach responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 11, 2023

The ease of making a service appointment and the attitude of my service advisor is over and beyond my expectation. More

by rhm1646
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 21, 2023 -

BMW of Delray Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 11, 2023

Great service. Nelson was very informative. Was able to schedule a loaner for the day which was extremely helpful. More

by lmasterson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 21, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 09, 2023

BMW of Delray Beach is a top dealership for purchasing, servicing and other forms of customer service. I purchased 2 BMW 750i from Braman and there is no comparison in the quality of service as I receiv More

by Edthegardener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Mathews, Thomas and Nelson
Apr 21, 2023 -

BMW of Delray Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 21, 2023 -

Edthegardener responded

You have achieved you Mission statement. Keep up the perserverance and commitment to EXCELLENCE and continue improving the efficiency of the business process.

April 07, 2023

Keith , Hauser and the entire service team has been fantastic. Great service very detailed and they go above and beyond to make sure the customers happy. I bought multiple BMW's and this by far has bee More

by yusef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hauser
Apr 21, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 07, 2023

I have been coming to Delray BMW for 2 years and have had great mechanics! I don't always get great communication from my service agent, but I can always get a hold of the manager when I need to. Upfront pri More

by kennedymusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager, Keith
Apr 21, 2023 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 07, 2023

very happy with the honesty and service provided by Atte, thanks very much and will be back when more work is needed More

by mlg816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atte
Apr 21, 2023 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 06, 2023

Up front pricing for service work was a nice departure from a surprise bill. The end of service cleaning of my car was totally superior! And, I actually liked my service advisor! More

by fbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Baron was a genuine pleasure! Friendly, professional and concerned with getting it right. The dealer I bought 5 BMWs from has become unbearable and has lost my business
Apr 08, 2023 -

BMW of Delray Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

...
23
...