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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
561 Reviews

561 Reviews of BMW of Delray Beach - Service Center

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March 05, 2023

Sales and trade in department dishonest and dreadful. Service is good and I like my service advisor. More

by janetfinkel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot
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Mar 07, 2023 -

BMW of Delray Beach responded

Hi Janet, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 491-2329 to discuss what we can do to help.

March 03, 2023

All the people I came in contact with were helpful and professional. My experience was satisfactory. More

by mwhill111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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Mar 07, 2023 -

BMW of Delray Beach responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

My service advisor Nelson is outstanding! Knowledgeable, efficient and provides the best customer service experience possible. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Mahon
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Mar 06, 2023 -

BMW of Delray Beach responded

Hi Wendy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Steven Itkin did a great job getting the service done on my car. I would highly recommend working with him for BMW repair needs. More

by sel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Itkin
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Feb 26, 2023 -

BMW of Delray Beach responded

Hi, we're happy you found Steven to be so supportive during your experience here at BMW of Delray Beach. If you need more help, our team is available to talk -- safe travels!

February 20, 2023

Great service, couldn't be better. Your service representative Tomazs Gackowski was simply phenomenal. He was very knowledgeable, and extremely helpful. Your service rep is the best in More

by Alekssander Bicalho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomasz Gackowski
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Feb 23, 2023 -

BMW of Delray Beach responded

Hi Alekssander, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

Keith Hauser is an incredible service advisor. Keith goes above and beyond in order to make his customers happy. He is professional, efficient, empathetic to your needs and has great communication More

by RACHELPEARL929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Hauser
Report | Print
Feb 23, 2023 -

BMW of Delray Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

Always excellent service, very happy with my vehicle and the service provided at Delray Beach Autonation Dealer More

by qvollmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alfano
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Feb 22, 2023 -

BMW of Delray Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 16, 2023

I have had very good experiences beginning when I first bought my X3 last July. Yesterday I. Can in for my 1st service. Everything went great. Atte Huber, the assistant service manager explained everything More

by rodorent31
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Atte Huber
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February 16, 2023

All members of the staff from technicians to front desk personnel are efficient, professional, respectful and respond in a timely manner. More

by barbaral1631
Recommend Dealer
Yes
Employees Worked With
Michael
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February 15, 2023

Very nice place and very nice looking dealership. Excellent stuff from the bottom to the top. Price wise more than I would pay home in Boston. Even saying that service advisor Steven Itkin went out h More

by Alex.karp
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Tammy and valet and the drivers
Report | Print
Feb 18, 2023 -

BMW of Delray Beach responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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