BMW of Delray Beach - Service Center
Delray Beach, FL
561 Reviews of BMW of Delray Beach - Service Center
I went to BMW Delray a couple of days ago to service my car with Andi. He was very knowledgeable of the products, services and pleasant to work with overall. Oil change took only 1.5 hours vs. at another d car with Andi. He was very knowledgeable of the products, services and pleasant to work with overall. Oil change took only 1.5 hours vs. at another dealership I used to wait for 3-4 hours. Also they washed my car upon returning it to me and it was sparkling, they even moved my yoga mats to vacuum underneath. Makes me want to go back again. Excellent job! More
Disappointed that tires were not in stock for my appointment. Had to leave the car overnight and take Lyft back to dealership the next day. I should have been notified! appointment. Had to leave the car overnight and take Lyft back to dealership the next day. I should have been notified! More
Keith Hauser, service advisor extraordinaire, and Carlitos, loaner vehicles, are both efficient, exemplify great customer service and are most professional. Keith is the only reason why i use Linton Carlitos, loaner vehicles, are both efficient, exemplify great customer service and are most professional. Keith is the only reason why i use Linton BMW. I fully trust him and that hasn’t been my experience with past vehicles. I would buy a vehicle at this location for that reason alone in the future. The reason why I had to service my vehicle was because of a sound we were hearing a sound on a Saturday. I alerted him and made mention we were heading out of town on Thursday. When he returned to work Monday, he had a cancelation, contacted me immediately and had a loaner. He calmly (as he’s always calm) explained the issue following a quick test drive. It was covered under my warranty and he delivered the car by Wednesday at noon. He’s always exceeding my expectations and communication is always fast. Sidebar: still disappointed to losing manager John from valet. He really cleaned that department up and kept the younger boys in line. It was a huge loss to see him gone. More
Couldn’t ask for a better service, extremely helpful, very professional and polite, I was helped through the service processes without fault, will definitely use this dealership again very professional and polite, I was helped through the service processes without fault, will definitely use this dealership again More
My experience with this store has been with the service department. Andrew is the service writer I've gotten hooked up with and I am grateful fir that. Andrew is great at his job. department. Andrew is the service writer I've gotten hooked up with and I am grateful fir that. Andrew is great at his job. More
Fabulous dealership! . Steven was friendly and professional. I was able to take advantage of rides from the dealership and back again which was very helpful. . Steven was friendly and professional. I was able to take advantage of rides from the dealership and back again which was very helpful. More