BMW of Delray Beach - Service Center

I did not purchase my vehicle at this dealership, but I had an excellent experience with the service department. Michael Alfano was professional, efficient and thorough, as was the entire team. I will de had an excellent experience with the service department. Michael Alfano was professional, efficient and thorough, as was the entire team. I will definitely be back! More

Attentive, thorough and expedient. Will recommend this dealership to anyone and everyone. Mr Alfano is a credit to you company. Will recommend this dealership to anyone and everyone. Mr Alfano is a credit to you company. More

Excellent service team. From beginning to end, everything was done quickly and efficiently. Will refer to friends. From beginning to end, everything was done quickly and efficiently. Will refer to friends. More

The service was performed very well. The visit was relaxing and the service rep was very knowledgeable and helpful The visit was relaxing and the service rep was very knowledgeable and helpful More

Great customer service sincere and knowledgeable about my bmw took time to do a thorough inspection and took care of everything that needed fix.. I love the service bmw took time to do a thorough inspection and took care of everything that needed fix.. I love the service More

Great service. Staff kind and helpful. Appointment scheduled at 10AM and car taken on time. Service completed by 11:10. Fast, efficient and professional. Staff kind and helpful. Appointment scheduled at 10AM and car taken on time. Service completed by 11:10. Fast, efficient and professional. More

This was my 1st time at this dealership. Im a 35 year BMW owner but always used Colorado dealers. This time i brought my 650 Grand Coupe for service to this dealer. The appointment process w Im a 35 year BMW owner but always used Colorado dealers. This time i brought my 650 Grand Coupe for service to this dealer. The appointment process was very good. My customer service guy Nelson was great, he was attentive, polite but friendly enough. He did a gret job. The only problem was the shuttle service was rather slow, i had to wait especially when they came to pick me up. Other than that i was quiet happy w/ the customer service. Hopefully, the service to the vehicle will be as good. More

The people at BMW are (Nelson-the assistant service manager) and all who I came in contact with are as classy as the beautiful building in which they are housed. The people and the magnificent structu manager) and all who I came in contact with are as classy as the beautiful building in which they are housed. The people and the magnificent structure are representative of the BMW brand. More

Reason for visit was periodic maintenance (oil change, etc). Was able to make an appointment for the next day. Car was ready same day as drop off. Ava, my service tech was friendly, helpful and efficient etc). Was able to make an appointment for the next day. Car was ready same day as drop off. Ava, my service tech was friendly, helpful and efficient for the intake. When I arrived unannounced to pick up the car two days later (I was unable to pickup the car the day it was ready) she was engaged with another customer, but quickly guided me to a colleague to complete the transaction. All-in-all, well done. Separate: While the service required was part of the purchase price and was performed at no cost to me, BMW no longer includes windshield wipers in the periodic maintenance schedule. I paid for the wiper replacement. For this reason, I downgraded 'Price." The 'Price' comment is a critique of BMW corporate, not BMW of Delray. More

Service is great. Dealership is spotless clean and beautiful and the staff knows their stuff Dealership is spotless clean and beautiful and the staff knows their stuff More