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BMW of Delray Beach - Service Center

Delray Beach, FL

4.7
554 Reviews

554 Reviews of BMW of Delray Beach - Service Center

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October 29, 2023

This location has an upscale class in customer service. Someone is always willing to help you as soon as you step in. The service advisors take care of your needs and get you out in no time. I would recomm More

by kirdiantbethel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlahari, Andrew
Oct 31, 2023 -

BMW of Delray Beach responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Delray Beach and we hope to be of service again in the future.

October 28, 2023

I have experienced outstanding Customer Support and transparency for all of my service appointments at BMW - Delray. Have not encountered a single issues. Great service department and outstanding c More

by jewelry.tatamis.0w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Oct 28, 2023 -

jewelry.tatamis.0w responded

I experienced Outstanding Service & Customer Support during my most recent service appointment @ BMW of Delray Beach.

October 26, 2023

Reputable dealer. They recommend only what your car needs. Kieth Hauser is a pleasure to work with. More

by Stuartmoskowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieth Hauser
Oct 28, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

I needed to get my car serviced in one day and my service advisor Nelson got it done in a few hours. Provided me transportation and made the experience a great one. More

by Alycat5860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Oct 28, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 24, 2023

Great service by Andrew . Thank you for proper communication and getting my car done in timely manner! More

by Willsegarra_29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew (Andy)
Oct 28, 2023 -

BMW of Delray Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2023

I received Excellent service at this Dealership. I appreciate how clean and comfortable the waiting area was. I was kept informed by the staff as to the progress of my car, which was appreciated. More

by Cmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rardin
Oct 24, 2023 -

BMW of Delray Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

October 17, 2023

Very nice & offered prompt service. I would take my vehicle back to them any time. More

by janethackrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom??
Oct 20, 2023 -

BMW of Delray Beach responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2023

We showed up unexpectedly with a problem saying we had a malfunction. They supplied us with a loaner and by the next morning had taken part of the front off and found the issue and were able to communicate More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rardin
Oct 14, 2023 -

BMW of Delray Beach responded

We are pleased to hear you had such a positive experience with us, Joe! If you ever need help, just give us a call. Happy motoring!

October 11, 2023

i brought my car for engine overheating issue and after 10 days i picked it up, they deleted apple carplay, they deleted navigation, and i now have tire pressure monitor light on the dash. And they don't t More

by Samet Koc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Baron, Keith Hauser
Oct 11, 2023 -

Samet Koc responded

Horrible service 3rd edit and 3rd 1 star review. This time I brought my car to the service for engine overheating and they deleted my apple carplay from the car they don’t take any responsibility for it. They also deleted navigation from the infotainment system. And they broke tire pressure monitor sensor!!! ITS UNBELIEVABLE. And they charged $9000 for overall service!!! I will do anything to defend myself. I will write every single social media platform possible. I will reach out to BMW USA and BMW GERMANY headquarters. It’s unacceptable for $100.000 car!!!!!!!

October 11, 2023

We had a follow up appointment to have our windows tinted and although there was limited interaction with the service department; Syed and the sales team were very accommodating while we were there. The whol More

by caribbeangator
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Mohiuddin
Oct 13, 2023 -

BMW of Delray Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Delray Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

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