BMW of Doylestown A Thompson Dealership

Good Service Had my windshield replaced and fan motor replaced. The service was very good and the after service follow up was exceptional. They really make sure Had my windshield replaced and fan motor replaced. The service was very good and the after service follow up was exceptional. They really make sure that you are satisfied with the work performed. More

Service and wash😄 Concerns were attended to immediately without an appointment and complimentary wash is always appreciated! Staff were courteous even tho there is way Concerns were attended to immediately without an appointment and complimentary wash is always appreciated! Staff were courteous even tho there is way too much paperwork involved in the tiniest sale or service! More

Exceptional customer service The service department at Thompson has gone above and beyond for me after my car had an issue while I was in NC. The car could not be driven back to B The service department at Thompson has gone above and beyond for me after my car had an issue while I was in NC. The car could not be driven back to Bucks County so they have assisted me in ways I couldn’t have imagined!! Andi Glassmyer deserves a huge shout out and ty to my salesman, Steve Borghi for connecting us! More

Bought a Used BMW X.3 Norm Marrazzo was my sales person and he was extremely helpful and letting me get to know the vehicle how it handles how it runs our drivesAnd all th Norm Marrazzo was my sales person and he was extremely helpful and letting me get to know the vehicle how it handles how it runs our drivesAnd all the costs that I would incur he was very thorough about the vehicle and helped with the financing and the price of the car and we worked out a deal that fit both of us More

Great Experience Just purchased the 2019 X5 and Jayne couldnt have been any nicer to deal with. She put up with me for almost 2 years of deciding, thanks Jayne. Ever Just purchased the 2019 X5 and Jayne couldnt have been any nicer to deal with. She put up with me for almost 2 years of deciding, thanks Jayne. Everyone at Thompson has been great to deal with. More

service Always an excellent encounter Service done right and on time. Loaner or pick up provided is the icing on the cake. Always use Thompson for my BMW Always an excellent encounter Service done right and on time. Loaner or pick up provided is the icing on the cake. Always use Thompson for my BMW More

Prompt, thorough, convenient My 2011 BMW X3 had to be towed to Doylestown from Pennington, NJ. The repair was undertaken promptly despite late Monday afternoon delivery. John Ma My 2011 BMW X3 had to be towed to Doylestown from Pennington, NJ. The repair was undertaken promptly despite late Monday afternoon delivery. John MacDonald coordinated the work and reassured us that the emission system repair was still under warranty. That was huge! Our friendly valet return driver managed to beat a storm system to get the car back early Thursday, the quickest turnaround possible given the repair. Thanks to all for keeping me up and running!! More

Total professionals! All the service people are very helpful and try their best to prevent any major interruptions to your daily routine. Appreciate the communications fro All the service people are very helpful and try their best to prevent any major interruptions to your daily routine. Appreciate the communications from Matt Turnball who is my assigned Thompson service associate. More

always courteous, accommodating and job well done they do a great job with great staff always willing to assist and provide great customer care i just wish costs were cheaper- repairs very expensive they do a great job with great staff always willing to assist and provide great customer care i just wish costs were cheaper- repairs very expensive More

Excellent as always! Great customer service! My service advisor John MacDonald always goes the extra mile to ensure customer satisfaction! A++ highly recommend Thompson fo Great customer service! My service advisor John MacDonald always goes the extra mile to ensure customer satisfaction! A++ highly recommend Thompson for sales and service!! More