BMW of Doylestown A Thompson Dealership

I have been pleased with Thompson BMW sales and service departments. ALL employees are courteous, professional and make the customer feel as though their satisfaction is important. I've purchased two cars departments. ALL employees are courteous, professional and make the customer feel as though their satisfaction is important. I've purchased two cars from Shaheed. I've had Dan as my service representative for years. More

inspection I received courteous, timely and efficient service, these are the words I would use to describe the service that I received. Thank you Judy Gallaghe I received courteous, timely and efficient service, these are the words I would use to describe the service that I received. Thank you Judy Gallagher More

Dealt with them remotely during the pandemic. They were responsive and thorough, and went above & beyond to complete the transaction. A smooth and rewarding process. responsive and thorough, and went above & beyond to complete the transaction. A smooth and rewarding process. More

Thank you to the Thompson BMW team for the always fantastic sales and service. It’s great to have a dealership that understands how to cater to the enthusiast customer! fantastic sales and service. It’s great to have a dealership that understands how to cater to the enthusiast customer! More

I had to call to see if my car was done since it was getting close to closing time. But things are crazy right now!!! getting close to closing time. But things are crazy right now!!! More

The service was...service. Nothing exemplary, nothing that would cause me to remember a given individual. Just service. In fact, it was my first time in your dealership, and maybe someone could have shar that would cause me to remember a given individual. Just service. In fact, it was my first time in your dealership, and maybe someone could have shared how things work for service. More

Inspection Dropped car off at Willow Grove Lexus and car was transferred to BMW Doylestown and returned when completed . I’m not reall happy that I’m forced to c Dropped car off at Willow Grove Lexus and car was transferred to BMW Doylestown and returned when completed . I’m not reall happy that I’m forced to continue adding words ( 25 minimum apparently) when I had nothing pertinent to add. More

Service was great, no concerns. All issues taken care of. Fast service loaner car for service work. Didn’t work with sale department. vehicle returned clean. Fast service loaner car for service work. Didn’t work with sale department. vehicle returned clean. More

Poor service, ripoff maintenance package sold when vehicle purchased. Service department does poor job, can't even handle figuring out slow leak in tire when there is a nail in tire. Tried returnin vehicle purchased. Service department does poor job, can't even handle figuring out slow leak in tire when there is a nail in tire. Tried returning vehicle with nail and telling me everything checks good. More

I always get good service but the last 3 times (oil change, new tires, and now inspection), I make my appointment for 8:00am and the last 3 times I’ve gotten a call at the end of the day saying they di change, new tires, and now inspection), I make my appointment for 8:00am and the last 3 times I’ve gotten a call at the end of the day saying they didn’t get to my car. Do they do this to everyone or just me because I’m nice? More