BMW of Doylestown A Thompson Dealership

highly professional with everyone I have said this a few times already in answering your surveys. You can put this in a commercial. I had a good friend say to me when I first bought I have said this a few times already in answering your surveys. You can put this in a commercial. I had a good friend say to me when I first bought my X1 that I should take off the Thompson BMW sticker in the back of car. I said Thompson has been VERY good to me. I would not think of taking off the sticker. Therefore, that in itself says a lot about your dealership. I drive it around with it on so people can see it. Kudos to you. Lou Penge More

Alex is doing a great job at the service desk. In the future please mention which visit you are requesting feedback o . I have several vehicles. I am commenting on my 2016 x5M service visit. In the future please mention which visit you are requesting feedback o . I have several vehicles. I am commenting on my 2016 x5M service visit. More

Always striving to provide excellent service Matt Turnbull has been taking care of us & our vehicles for about 12 years now... He is incredibly responsive & thorough. Even when the new is not ide Matt Turnbull has been taking care of us & our vehicles for about 12 years now... He is incredibly responsive & thorough. Even when the new is not ideal he guides us through the process as flawlessly as possible... All this with a home town, down to earth, know your customer kind of energy. Having family IN the auto industry I know if what I speak... this guy is GOOD & The quality of work on all our family vehicles has been superb. More

Outstanding! Highly recommend. Had an excellent experience purchasing a used vehicle from Thompson BMW. No games, over the top customer service, friendly, professi Highly recommend. Had an excellent experience purchasing a used vehicle from Thompson BMW. No games, over the top customer service, friendly, professional. Exceeded my expectations. More

Excellent service Great service and excellent pricing, would return for future BMW purchase. Sales teams was able to work "magic" to get us into our new car! Great service and excellent pricing, would return for future BMW purchase. Sales teams was able to work "magic" to get us into our new car! More

Great sales and product specialist We keep going back to Thompson primarily because of the great service and ongoing assistance we get from the primary person we deal with, Kerrie Green We keep going back to Thompson primarily because of the great service and ongoing assistance we get from the primary person we deal with, Kerrie Greene More

Problem not resolved Complained that heated steering wheel did not function properly. Was told that nothing was wrong. Problem still persists. This is my fourth BMW with h Complained that heated steering wheel did not function properly. Was told that nothing was wrong. Problem still persists. This is my fourth BMW with heated steering wheel option. Never had problem before. Also have a 540 with heated wheel that functions properly. Very unhappy. More

Factory recommended services All required work was done in timely manner and efficiently . Dealership staff were helpful and knowledgeable. Waiting area is clean and has all the All required work was done in timely manner and efficiently . Dealership staff were helpful and knowledgeable. Waiting area is clean and has all the amenities that need it . More

seamless Attention to every detail from start to finish during leasing of my new X1..Attention to every detail from start to finish during leasing of my new X1 Attention to every detail from start to finish during leasing of my new X1..Attention to every detail from start to finish during leasing of my new X1 More

DMR Review Excellent service, horrible sales department. I have tried to buy BMW from Thompson 5 times in 10 years. You are 2 miles from my house and I wound up Excellent service, horrible sales department. I have tried to buy BMW from Thompson 5 times in 10 years. You are 2 miles from my house and I wound up going to WG in Ft Wash. for five sales cycles. The Thompson Sales Depart always sound enthusiastic but not close on bottom line. The 2019 experience was particularly bad, I was given a lot of incorrect/contradictory information Sales rep was much more interested in talking than listening. More