BMW of Doylestown A Thompson Dealership

Still does not work Hi. This is the second time I requested that you fix my hatch. Unfortunately, it still does not work? I know you said that the hatch is “tricky”, howe Hi. This is the second time I requested that you fix my hatch. Unfortunately, it still does not work? I know you said that the hatch is “tricky”, however, is really bothersome. Thanks. More

Best bmw dealership!! This is by far the best bmw dealership ever! Rob Ridgway is the man. Excellent customer service!!!! The vehicle I purchased is from 2016 and the vehi This is by far the best bmw dealership ever! Rob Ridgway is the man. Excellent customer service!!!! The vehicle I purchased is from 2016 and the vehicle is in near mint condition wow!! Anthony Napoleon took his time and explained everything i was signing my name on. Thank you so much for your patience! Over awesome experience at this dealership! More

Quick and painless I have been leasing cars for 16 years. While I love getting a new model other dealerships took hours to switch my leases. The Thompson staff had me in I have been leasing cars for 16 years. While I love getting a new model other dealerships took hours to switch my leases. The Thompson staff had me in and out in 40 minutes. The staff at Thompson are courteous, professional and knowledgeable; especially Shaheed who serviced us. More

Great Service Extremely accommodating and friendly. Did an amazing job and made sure I had a perfect loaner car. Best service in the area. Gwen was amazing too, Extremely accommodating and friendly. Did an amazing job and made sure I had a perfect loaner car. Best service in the area. Gwen was amazing too, making sure I got my things out of the car while I waited. Kudos. More

X5 Inspection They were very helpful and courteous when I dropped off my car. We went over all the work that needed to be done and when I came back to pick up my ca They were very helpful and courteous when I dropped off my car. We went over all the work that needed to be done and when I came back to pick up my car everything was done above my satisfaction. I like how they clean the car when I come back to pick it up. More

Wonderful sales experience! Dennis Bridges took great care of me and I would highly recommend him to anyone looking to purchase a new or pre-owned BMW. Great experience with Denn Dennis Bridges took great care of me and I would highly recommend him to anyone looking to purchase a new or pre-owned BMW. Great experience with Dennis, David and all others I dealt with. More

Excellent Consistently responsive, thorough, and professional service. Great communication from service representative. Valet staff always prompt and profession Consistently responsive, thorough, and professional service. Great communication from service representative. Valet staff always prompt and professional. Quality of service has kept vehicle running well at 100k plus. More

Service better than any other deal in the region! I've tried Princeton, a mere 5 miles from my home. Snotty service reps, bad customer service. WG Also very bad on the phone even to set up an appoi I've tried Princeton, a mere 5 miles from my home. Snotty service reps, bad customer service. WG Also very bad on the phone even to set up an appointment. Thompson's staff knows us, treats us like family and are very forthright. If we ask, they tell us what must be done now, what can wait a bit, etc. Exactly the kind of relationship I want with a service team! More

xxxx will freeze over before I come back Bought 435i 6-speed manual secondhand. Gorgeous but complicated and glitchy car. Asked to be shown ( after routine service) the car’s features. Sent Bought 435i 6-speed manual secondhand. Gorgeous but complicated and glitchy car. Asked to be shown ( after routine service) the car’s features. Sent to see “ BMW genius “ in sales. Told he/ she would be waiting for me. Walked over, told tale to receptionist. SHOWROOM EMPTY. Cooled heels for over 20 minutes. No one seemed to be working much less busy with a customer. Anyone competent would have worked me to trade in my 2015 on something new. Goodbye and good riddance. More

Fast and easy Dennis was great to work with and extremely accommodating. Made the buying process easy and was very helpful. He was not at all pushy which is refresh Dennis was great to work with and extremely accommodating. Made the buying process easy and was very helpful. He was not at all pushy which is refreshing from a car dealership. More