BMW of Doylestown A Thompson Dealership

Excellent customer service Customer service was very helpful in straightening out a billing error that I had caused. Vehicle service (a set of winter tires and wheels) was conve Customer service was very helpful in straightening out a billing error that I had caused. Vehicle service (a set of winter tires and wheels) was convenient and quick. More

Great Service Was keep informed and job was done professionally. Would recommend for all BMW service. Loaner vehicle are in very good condition and service works wi Was keep informed and job was done professionally. Would recommend for all BMW service. Loaner vehicle are in very good condition and service works with customer schedule More

GreatcSrrvice I have my car picked up at my home and when the services are finished they bring it home . Service has been great! Where my car was repaired it looke I have my car picked up at my home and when the services are finished they bring it home . Service has been great! Where my car was repaired it looked like new. More

Excellent Salesperson Jayne is head and shoulders beyond any sales person that I’ve dealt with. She is the main reason that I go out of my way to come to Thompson. Jayne is head and shoulders beyond any sales person that I’ve dealt with. She is the main reason that I go out of my way to come to Thompson. More

Excellent deakership We had a fabulous experience there and the sales persons are professional and informative with no pressure. It was a joy to do business with Thompson We had a fabulous experience there and the sales persons are professional and informative with no pressure. It was a joy to do business with Thompson bmw More

Not done correctly Bubbles and scratches in clear bra on front bumper. Clearly it was improperly applied or was not given ample time to cure. You had the car for plent Bubbles and scratches in clear bra on front bumper. Clearly it was improperly applied or was not given ample time to cure. You had the car for plenty of time. More

Best service I'm the area We have an X5, an M6, a Porsche, a Mustang, and a GMC. Our experience with Thompsons sales and service has always been head and shoulders above all ot We have an X5, an M6, a Porsche, a Mustang, and a GMC. Our experience with Thompsons sales and service has always been head and shoulders above all other dealers in the area. More

Service was an inspection and installation of snow tires. Work was done professionally and on time. Everyone was courteous and helpful while I waited. Scope of work was explained fully ahead of time. Thanks Work was done professionally and on time. Everyone was courteous and helpful while I waited. Scope of work was explained fully ahead of time. Thanks More

Shop around I’ve had mixed experiences with this dealerships service. I’ve had numerous occasions where they recommended service that, upon a second opinion, was I’ve had mixed experiences with this dealerships service. I’ve had numerous occasions where they recommended service that, upon a second opinion, was not needed or could have been done using alternative options - like repairing a hole in a tire vs trying to make me buy new ones. I’ve begun looking for alternate service shops where I feel I can get better value for the service provided. More

Great experience I went from flatbed in to back to normal pretty smoothly. Of course BMW are very expensive so 2ooo.oo later and my car is fixed. John and everyone the I went from flatbed in to back to normal pretty smoothly. Of course BMW are very expensive so 2ooo.oo later and my car is fixed. John and everyone the was very polite and friendly and professional. Very easy to deal with. Thanks for the professionalism. More