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BMW of Freeport - Service Center

Freeport, NY

4.6
373 Reviews
Call Service Center (855) 418-3929

373 Reviews of BMW of Freeport - Service Center

Sort by
April 14, 2022

They never repaired my car , they gave me runaround! ! Worse place.will never recommend t More

by Shain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Micheal service advisor
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April 13, 2022

It was my first time at Freeport BMW service department. The service was excellent! They did a thorough diagnostic and were completely transparent about what was needed and the cost! More

by dlrob202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kulewich
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Apr 14, 2022 -

BMW of Freeport responded

We strive for a high level of customer satisfaction in all aspects of our dealership here at BMW of Freeport. Reviews like yours help us to continually improve to be the best.

April 08, 2022

Really great service , Joes on top of things quick service and great customer relations. What can I say Iam imprest ! More

by reminman
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pagen
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Apr 09, 2022 -

BMW of Freeport responded

Reminman, We are grateful for you leaving us a positive review and feedback about your experience with our dealership. It means a lot to us and if you need any other assistance from us, please feel free to come by or call! Have a great day. All the best, BMW of Freeport

April 06, 2022

Jeff was attentive listened to what I had to say. Got a quote on something I needed for the car. And asked when I was leaving if I needed water. Excellent service! More

by Cheryl_rattigancheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff in service department
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Apr 06, 2022 -

BMW of Freeport responded

Cheryl, thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at BMW of Freeport.

April 06, 2022

Steve is awesome. Super knowledgeable about my car. Gets me in and out quickly. Always a pleasure. More

by lgaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 06, 2022 -

BMW of Freeport responded

Thank you for the great review. We are so happy to hear you love the staff. We are happy to assist with all of your automotive needs at BMW of Freeport.

April 06, 2022

BMW of Freeport is where I get all my vehicle services done. I've been coming here for several years because Joe Pagan, is an amazing service advisor. He's very knowledgeable, and always make sure the job More

by humbled27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Pagan
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Apr 07, 2022 -

BMW of Freeport responded

Thank you for the kind feedback. We are happy to know our Service Team provides amazing service and makes sure the job is done efficiently. We value your dedicated business with BMW of Freeport and we look forward to serving you again in the future.

April 05, 2022

Impeccable Service. Would highly recommend Chris O’Brien as your service advisor. Everything done seamlessly. More

by Rhazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher O’Brien
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Apr 05, 2022 -

BMW of Freeport responded

Thank you for taking the time out of your day to share such a wonderful review for our team here at BMW of Freeport. Let us know if we can be of assistance in the future.

April 01, 2022

My service advisor was very professional and accommodating. Thanks Mr. Cunningham for being so helpful. More

by Jonesmch9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cunningham
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Apr 02, 2022 -

BMW of Freeport responded

Thank you for taking the time to share your feedback with us! We are honored to have earned your business here at BMW of Freeport and look forward to serving you again in the future.

April 01, 2022

Brian Mejia was a true professional. My vehicle received only what was needed and was immaculate for pick up. The kind of experience you’re expecting when you own a BMW!!!😊👍🏽🙏🏽 More

by Faithand94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Mejia
Report | Print
Apr 02, 2022 -

BMW of Freeport responded

Thank you for taking the time to share your feedback with us! We pride ourselves on our professionalism and we are so happy to hear that this was reflected in your experience working with the BMW of Freeport team. We look forward to welcoming you back again next time.

March 30, 2022

Excellent service and very professional staff. Matt is the best at expediting the service with his best in class approach to dealing with clients. More

by Amc4solo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Viella
Report | Print
Mar 31, 2022 -

BMW of Freeport responded

Hello, It's nice to hear about your excellent and professional service experience. Thank you for choosing BMW of Freeport and please let us know if we can be of any further assistance.

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