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BMW of Freeport - Service Center

Freeport, NY

4.6
373 Reviews

373 Reviews of BMW of Freeport - Service Center

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January 31, 2022

1st time going to BMW of Freeport. Mr. David Silverglad is very professional, knowledgeable and didn't try to upsell any unnecessary products. The issues with my car was addressed. Overall, my experience More

by monalisa80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Silverglad
Feb 01, 2022 -

BMW of Freeport responded

Thank you for the positive feedback! We are delighted to know that you have had good experiences with our Sales and Service Departments at BMW of Freeport, and we hope that you will continue to choose us as your dealership!

January 30, 2022

As my Service Advisor, Robert Pappagallo's patient and considerate manner were appreciated during my visit. More

by celromar
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Pappagallo
Feb 01, 2022 -

BMW of Freeport responded

Hi there, Your satisfaction means everything to us, so we are pleased that our team was patient and considerate whilst working with you. Thank you for choosing BMW of Freeport and we hope to see you again.

January 29, 2022

Kevin my adviser was kind and very helpful , everyone else were really nice and professional Thanks More

by brabredent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 01, 2022 -

BMW of Freeport responded

Hi there, We are pleased that our team was kind and helpful whilst working with you. Thank you for choosing BMW of Freeport and we look forward to seeing you again.

January 29, 2022

Mike K, is always on point when it comes to making sure everything is A ok with my car. He’s upfront and always has a solution for any problems I have. Keep up the good work! More

by Redleg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 01, 2022 -

BMW of Freeport responded

We are so happy to read that our Service Team took great care of you here at BMW of Freeport. We value your business. -Gregg

January 28, 2022

Kevin my sales rep was very professional and very helpful during my time at the BMW dealership. More

by dbryan0813
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 01, 2022 -

BMW of Freeport responded

Glad everything went well! We definitely strive to provide an experience like yours to all our customers. We look forward to working with you in the future here at BMW of Freeport.

January 28, 2022

Service advisor (Zain Sheikh) and mechanic have done a great job at spotting needy things on my wife's car, Zain saved me considerable amount of cash on the bill, will come again when time comes, i live n More

by mc69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zain Sheikh
Feb 01, 2022 -

BMW of Freeport responded

Thank you for your business and positive feedback! Our Service Department at BMW of Freeport always aims to provide quality and efficient service and support to assist with any of your BMW maintenance needs.

January 27, 2022

They went far beyond above and beyond. They made every step easier on me when I had a flat tire. The car was delivered back to me by the a nice young man More

by marc.paz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Parke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

BMW of Freeport responded

Thank you for choosing BMW of Freeport. We are happy to know that our Service Team provided you with exceptional work. Let us know if there is anything else we can help you with.

January 21, 2022

I’ve been coming to BMW of Freeport Service for years. All the guys here are great and they’re good people. Especially Kevin Cunningham. Kevin has been taking care of me for years now. Kevin is extremely More

by D-Nice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Cunningham
Jan 21, 2022 -

BMW of Freeport responded

Thank you for taking the time to write about your experience with BMW of Freeport! I'm glad to learn you consistently leave our dealership pleased with the high level of customer service. It is important we communicate thoroughly to our clients about the repair process. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us! Best Regards, BMW of Freeport

Jan 21, 2022 -

D-Nice responded

Thank you! It is much appreciated as always. 👍🏻

January 19, 2022

I brought my car in for service and was told that it would be a long wait. Chris arranged transportation for me so I wouldn’t have to wait, called to let me know when the car was ready and sent a shuttl More

by Bigjoe717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 20, 2022 -

BMW of Freeport responded

We thank you for taking the time to leave your kind review for us here at BMW of Freeport. Our Service Team strives to provide fast and efficient services in a timely manner. We always take the best care of our customers. -Gregg

January 16, 2022

Excellent Service, Steve was very considerate of my time constraint and had me out in no time. More

by Jose.garcia11563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Itkin
Jan 16, 2022 -

BMW of Freeport responded

Thank you for choosing BMW of Freeport. We are happy to know that you enjoyed an excellent and timely experience. Let us know if there is anything else we can help you with.

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