BMW of Fremont - Service Center

I did not like how my husband was treated at the dealership for complementary service when he dropped off my car. The staff named Richard assumed without asking first that we are there for repair. H dealership for complementary service when he dropped off my car. The staff named Richard assumed without asking first that we are there for repair. He immediately redirected my husband to go to the body shop. I feel like this is really terrible customer service. More

Dan is very friendly and helpful. I am happy with his service and the support that the whole team provided. I am happy with his service and the support that the whole team provided. More

Charles helped me with my service. He also sent me the video of my car condition and ensure that everything is good. Charles also booked Uber for me. Very professional and smooth exper He also sent me the video of my car condition and ensure that everything is good. Charles also booked Uber for me. Very professional and smooth experience. More

Easy to get an appointment. Good service. Great deal on 4 wheel alignment. Service advisor was very helpful. Good service. Great deal on 4 wheel alignment. Service advisor was very helpful. More

Had annual car maintenance service at BMW of Fremont. Service team has been very helpful from scheduling, changing appt time and providing quality service as always. Matthew Richardson (service represent Service team has been very helpful from scheduling, changing appt time and providing quality service as always. Matthew Richardson (service representative) is very friendly and helpful. He explained clearly the type of service required, what else to recommend and watch for in future. He also helped arranging ride and text me promptly. Overall, I feel very satisfied with the service. Even though the location is out of my way, I will definitely revisit as needs arise. More

The. Dealership makes it convenient to schedule service appointments. The staff is always friendly and helpful. Dealership makes it convenient to schedule service appointments. The staff is always friendly and helpful. More

Great service department! Explained everything that was going to happen to my car. Kept me informed of how the service was going. Awesome service! Explained everything that was going to happen to my car. Kept me informed of how the service was going. Awesome service! More

Amazing service ! !! Super fast team and really nice staff ! The location is super clean and new !! Super fast team and really nice staff ! The location is super clean and new More

They expedited my alignment service while I waited after having to make and cancel prior appointments ..they treated me respectfully, had nice waiting area! No upsell pressure!! And a free car wash!! Yay! having to make and cancel prior appointments ..they treated me respectfully, had nice waiting area! No upsell pressure!! And a free car wash!! Yay! More

It was good service. Fixed the problem with the thermostat, and also did some inspection. Thanks! Fixed the problem with the thermostat, and also did some inspection. Thanks! More