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BMW of Fremont - Service Center

Fremont, CA

4.5
428 Reviews

428 Reviews of BMW of Fremont - Service Center

Sort by
December 31, 2022

I brought my 2022 X7 there, and I has been serving the car there as well. Great people, Winnie in Sales is amazing, and Nick in service took good care of me. Highly recommended! More

by jiagengli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lai
Report | Print
Jan 03, 2023 -

BMW of Fremont responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Fremont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 31, 2022

Great experience. I had a nail in one of the tyres which i didnt notice. But Matt noticed this proactively and changed my tyre. Visiting BMW fremont is always a great More

by naufaljamal1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matt richardson
Report | Print
Jan 03, 2023 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 30, 2022

John Depalma is pleasant to work with, and he took care of my car's needs. More

by Jai
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Depalma
Report | Print
Jan 03, 2023 -

BMW of Fremont responded

Hi Jai, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fremont! If you need more help, our team is available to talk -- safe travels!

December 29, 2022

Dan was pleasant to work with! Super easy to talk to and took care of my car's needs. More

by C-Dubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Jan 02, 2023 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 25, 2022

BMW OF FREMONT has been servicing my 530i for 12 years and Nick Lal has been my Service Advisor even since he is a Great Guy to work with. Have a nice Holiday Nick. More

by reisan518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Report | Print
Dec 26, 2022 -

BMW of Fremont responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Fremont. Thank you, and have a fantastic day!

December 22, 2022

Outstanding thank NEAL he is by far the best 👍🏿 Neal is the best .customer service guy More

by Michael McElroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Report | Print
Dec 26, 2022 -

BMW of Fremont responded

Hi Michael, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 20, 2022

The advisor supported to resolve the car issue and provide good quality service. Wish they provide some free water More

by jjong4130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Dec 22, 2022 -

BMW of Fremont responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 20, 2022

This time it was very bad experience. I will never go back. service center's representative was clueless and he didn't bother to inform about any update. More

by pradeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Report | Print
Dec 22, 2022 -

BMW of Fremont responded

Hi Pradeep, we regret your experience with us here, but are glad you brought this to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (510) 224-4820 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 13, 2022

Mathew in the service department is very polite and knowledgeable. I would come back again for the next service. More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Dec 16, 2022 -

BMW of Fremont responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Nick in the service department is very knowledgeable. Not only did he find the car issue but he also got it fixed More

by athar.abbasi77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Dec 13, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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