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BMW of Fremont - Service Center

Fremont, CA

4.5
428 Reviews

428 Reviews of BMW of Fremont - Service Center

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October 22, 2022

The staff is very friendly, knowledgeable and cordial. They listen to the customer and provide adequate assessment of time and what it takes to have the vehicle fixed. My car was cleaned and cared for aft More

by Saeed5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Oct 31, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 20, 2022

In for Oil Change. Even though low tire pressure warning on, they did NOT inflate the tires. More

by larrygissible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
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Oct 27, 2022 -

BMW of Fremont responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.

October 20, 2022

Ryan is very nice and knowledgeable. I would recommend him to my relatives and friends More

by estrelsrodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 28, 2022 -

BMW of Fremont responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2022

Daniel is always great and keeps me updated during the whole process. Request him as your advisor! More

by kmhuerta55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
Report | Print
Oct 19, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 13, 2022

Coming to this dealership more then 3 years to serve my car , having Charlas as my advisor is very knowledgeable and efficient. All a time happy. More

by ElenaAvdeeva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
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Oct 19, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 13, 2022

Mathew Richardson the advisor is very helpful and anything you ask he will help you More

by Pineda.e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Richardson
Report | Print
Oct 19, 2022 -

BMW of Fremont responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2022

Nick is very intelligent and knows what to be done. Very professional and great attitude. Thank you Nick More

by Sajan shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Oct 15, 2022 -

BMW of Fremont responded

Hi Sajan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 10, 2022

Very good work and customer service. They also provided a ride back home and pickup. More

by Kart_mavk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Oct 15, 2022 -

BMW of Fremont responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 07, 2022

Recall service for vehicle part went well, along with a welcoming environment with friendly, helpful staff. More

by Ms. E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Day
Report | Print
Oct 12, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 03, 2022

My service agent was very courteous and explained all the issues in great detail. When my car took more than a day to service , they also gave me a loaner. overall they took very good care of my car. More

by RockyVicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Oct 10, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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