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BMW of Fremont - Service Center

Fremont, CA

4.5
428 Reviews

428 Reviews of BMW of Fremont - Service Center

Sort by
October 03, 2022

Nick went above and beyond providing excellent service. Been a continuing customer at Fremont BMW for 11-1/2 years, More

by joannecc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Report | Print
Oct 08, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 27, 2022

Dealership is clean, great service people. Service advisor John was friendly and helpful. Couldn't ask for more. Definitely will be working with John again when I'm in for service again. More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Oct 03, 2022 -

BMW of Fremont responded

Hello James, we're happy you found our staff to be so supportive during your experience here at BMW of Fremont. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2022

Efficient and Expertly cared for, John deplma listed out every single recommend repair and explained why it was required. They got it done before lunch after it was dropped off in the morning too. The advis More

by eec218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Depalma
Report | Print
Sep 25, 2022 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 21, 2022

I had appointment at 8:00am. Picked up car at 5:00pm. No one had even looked at it. Total waste of time More

by rjohal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles way
Report | Print
Sep 25, 2022 -

BMW of Fremont responded

Hi, we are disappointed by your experience at BMW of Fremont. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4820. We hope to hear from you.

September 19, 2022

The service was absolutely fantastic. The representatives were very informative and did a great job explaining the service More

by Flyjazz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan guerra
Report | Print
Sep 23, 2022 -

BMW of Fremont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 09, 2022

Courteous Service folks had no problem getting in and out for Svc. Very thoughtful if my day to day needs. Cleaned my car when I picked it! Great job! Thx guys More

by Raidertdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles, Dana
Report | Print
September 01, 2022

This place has many excellent service reps. Thank you Ryan for helping me get my Z4 brake pads replaced! More

by inkdot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Guerra
Report | Print
Sep 06, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2022

Pleasant and courteous service. I was communicated clearly about the service needed and not pressured for any unnecessary work. More

by subratag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nilesh Lal
Report | Print
Sep 04, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 31, 2022

Excellent Service Nick went out of way to help us. He was very polite . Good experience More

by Anandrkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Report | Print
August 30, 2022

Pleasant service experience. Charles provided constant updates about the status and all my concerns were addressed. I was even sent a video walk-around once my car was ready to p More

by Saumy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Way
Report | Print
Sep 03, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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