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BMW of Fremont - Service Center

Fremont, CA

4.5
428 Reviews

428 Reviews of BMW of Fremont - Service Center

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August 24, 2022

I had a great experience with Dana! I have followed him to multiple dealerships and have always received superb service regardless of which car I’m driving. They always go the extra m More

by jessicaleehuey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana
Aug 27, 2022 -

BMW of Fremont responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 23, 2022

My advisor Dan Boyd was very helpful with my car service, and his professionalism was very impressive. More

by jqzhou99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
Aug 27, 2022 -

BMW of Fremont responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fremont! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2022

Excellent customer service, knowledgeable staff (Daniel Boyd). Very grateful to have send my car for major repairs to them. More

by Shellrabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
Aug 27, 2022 -

BMW of Fremont responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 20, 2022

Daniel Boyd was the person that handle my car crisis and was excellent and handle my situation with great professionalism. He offer good advice on what to fix on my car, very knowledgeable and great custome More

by Shellrabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
Aug 23, 2022 -

Shellrabel responded

Daniel Boyd is knowledgeable and gave excellent customer service. He help me with the repairs of my car and advice me me on what is needed urgent repairs and what can wait. My husband and I are very grateful to Daniel with he’s expertise and knowledge and wonderful customer service. Thank you Dan.

Aug 25, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 19, 2022

I was going in for the Takata recall. I live in San Lorenzo, 16 miles away. i was sort of stuck in getting a ride home. They Sent Me Home In a Free Uber! They Picked Me Up In A Free Uber! More

by brokermba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John de Palma
Aug 24, 2022 -

BMW of Fremont responded

Hello there! Thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of Fremont and we hope to be of service again in the future.

August 17, 2022

Very professional services , my advisor Charles way is the best of the best services advisor, plus teammate are super cool too , More

by Charcoal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles way ,
Aug 23, 2022 -

BMW of Fremont responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 16, 2022

Could not recommend Dana and his team more highly. Excellent work, excellent communication. This was a tricky repair, wouldn’t have trusted it to anyone else! More

by glcarmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana, John
Aug 20, 2022 -

BMW of Fremont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2022

BMW Fremont is the best! Their service team will always welcome you with a smile. Charles Way took care of my car and communicated from start to finish. More

by catneyann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Way
Aug 12, 2022 -

BMW of Fremont responded

Hi Catneyann, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 08, 2022

This place has improved a lot. The new manager Dana is great, very knowledgeable about BMW. More

by lukechang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Way, Dana
Aug 12, 2022 -

BMW of Fremont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2022

Staff is friendly and knowledgeable about the market and the bmw car models. Highly recommend this place for your next bmw lease or purchase. More

by Bhadri V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nilesh lal
Aug 09, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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