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BMW of Fremont - Service Center

Fremont, CA

4.5
427 Reviews

427 Reviews of BMW of Fremont - Service Center

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February 28, 2022

My regular service advisor was not working so they gave me Danial Boyd. He was wonderful to work with and has a very pleasant personality. He kept me informed and didn’t pressure me to do work I wasn’t rea More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Boyd
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Mar 03, 2022 -

BMW of Fremont responded

Hi Denise, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 23, 2022

I would have liked a little more info upfront before bringing my car in. What was being done, why, how long I should allow for, etc. More

by lmanning
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Richardson
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Feb 26, 2022 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4820 to discuss what we can do to help.

February 22, 2022

John was very helpful and took time to listen to my concerns, would recommend John. More

by Cc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John D.
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Feb 25, 2022 -

BMW of Fremont responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Fremont. If you need more help, our team is available to talk -- safe travels!

February 21, 2022

Very good service provided, from both adviser Ryan and technician, finished job in efficiently and quality More

by jasonwang121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Feb 23, 2022 -

BMW of Fremont responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

February 21, 2022

Pleasant and effective. No problems. Price was too high since I am a veteran on a fixed budget. More

by rickbriere6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Feb 23, 2022 -

BMW of Fremont responded

Hi. Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2022

Charles my service advisor was great, the wait time for an oil change not so much it took three hours. Overall a good dealership. More

by Lawliu88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Feb 22, 2022 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2022

Attentive staff, real professionals who provide excellent service. I am very pleased with the result. More

by Sergiy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scibetta
Report | Print
Feb 22, 2022 -

BMW of Fremont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 18, 2022

Great transparency with customer, Amazing service and helpful. They offer uber ride too when dropping off the car for services. More

by Shahebaz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Dapaler, Peter Scibetta
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February 18, 2022

Great service and staff. Nick is always friendly and keeps in contact throughout the service time More

by jan77cats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lal
Report | Print
Feb 20, 2022 -

BMW of Fremont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 15, 2022

Clean organized and courteous. Little bit longer wait than states. Otherwise good service. Only thing was i wish the rinse off with the car wash was a bit more detailed. More

by beemer5two8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Feb 17, 2022 -

BMW of Fremont responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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