BMW of Fremont - Service Center

Excellent facilities. Very efficient and professional. The quality of their work and personnel encountered is top notch. Pleasure to do business with. I will be happy to continue my business with them. The quality of their work and personnel encountered is top notch. Pleasure to do business with. I will be happy to continue my business with them. More

Excellent service, professional attitude, they are welcoming from making an appointment to performing the service, they make you feel comfortable. welcoming from making an appointment to performing the service, they make you feel comfortable. More

Charles from Services department helped. The service was done as I was advised and in a timely manner. I am happy with the service provided. done as I was advised and in a timely manner. I am happy with the service provided. More

Second time going in for service on my beater, and won’t be the last time either. Nick is very helpful and very communicative with all my concerns. Great team here thank you guys! be the last time either. Nick is very helpful and very communicative with all my concerns. Great team here thank you guys! More

Charles Way was very knowledgeable and helpful when it came to explaining the details of my issue. The technician did an excellent job on testing my motor and rebuilding my confidence on the engine’s re came to explaining the details of my issue. The technician did an excellent job on testing my motor and rebuilding my confidence on the engine’s reliability More

Matthew Richardson is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know their stuff. More

Shout out to service advisor Matthew, came in without an appointment due to a flat tire and he and the team took care of me. appointment due to a flat tire and he and the team took care of me. More

Ever since I purchased my BMW, I have always chose to come to this particular dealership only because of their great hands on customer service, professionalism, and the quality of service provided regard come to this particular dealership only because of their great hands on customer service, professionalism, and the quality of service provided regarding my vehicle. More

Unbelievably poor communication and service Air bag recall. Called and made appointment. BMW called once and texted twice to confirm appointment. Arrived 20 minutes early to be told not all p Air bag recall. Called and made appointment. BMW called once and texted twice to confirm appointment. Arrived 20 minutes early to be told not all parts were in stock. WHAT! Received message after stupid mixup "Our records indicate that you were unable to bring your vehicle in for its Service Appointment today". WRONG WRONG WRONG More