BMW of Greensboro

Service department staff were friendly, courteous, and very professional. The entire experience was quite pleasant. Highly recommended. Jim Sechrist very professional. The entire experience was quite pleasant. Highly recommended. Jim Sechrist More

4.4 (1K) BMW dealer in Greensboro, North CarolinaClosed OVERVIEW VEHICLES UPDATES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4.4 (1,001) Reviews Alltrade 31 patie CarolinaClosed OVERVIEW VEHICLES UPDATES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4.4 (1,001) Reviews Alltrade 31 patient 26 oil 17 sales manager 16 +6 Sort by Most relevant Newest Highest Lowest Katherine Webster 6 days ago NEW I recently bought my first BMW elsewhere and came to this place with a friend of mine to see if I should get my car serviced there or not. Everything was going very well until I encountered a rude girl. The advisor that helped my friend was … More 1 Shalanda Edwards 20 reviews·10 photos 8 months ago Wanted to say thank you to Micheal Bell the sales rep. He had patience with me after going back n forth for 2 weeks. Mr. Bell was professional and knowledgeable about the vehicles I asked for quotes on. Even tho the finance manager Bobby … More 1 BMW of Greensboro (Owner) 8 months ago Shalanda Edwards, thank you again for taking the time to let us know how we did! Tanner Lehmann 4 reviews·2 photos 5 months ago Had an excellent experience as an out of town buyer and they took care of me. Daniel the GM was professional and straight forward, Bhobie in finance was no non sense and a great guy to chat with and Joe Adams communicated with me and also … More BMW of Greensboro (Owner) 5 months ago :-) Wow! Thank you for rating us so many stars! Alvin Chow Local Guide·17 reviews·27 photos 4 months ago Bought a BMW M850 a few months ago and had a wonderful experience at Crown BMW. My salesperson Chelsey was terrific. She even did all the work to get my insurance transferred to the new car. The sales manager and finance manager also made the transaction very smooth and we settled on a very fair price. 1 BMW of Greensboro (Owner) 4 months ago Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day! Katherine Webster 6 days ago NEW I recently bought my first BMW elsewhere and came to this place with a friend of mine to see if I should get my car serviced there or not. Everything was going very well until I encountered a rude girl. The advisor that helped my friend was amazing, I think his name was Anthony... when we were checking the status of my friend's car, he wasn't around, so we asked the LITTLE GIRL that is playing advisor. I tried to ask, and as I was asking, not only did she give me a little smirk and replied with an attitude, her PERSONAL phone began ringing and answered that instead of helping us! Idk if this is new in customer service to put personal needs before customers or to not be polite, at least, but I did not appreciate that! I would understand if it were an emergency and say, "Excuse me for a moment. I have to take this, but just straight up, ignore the fact we're talking to attend her needs, NOPE!! The way she behaved is unacceptable and should be accountable for it. We eventually got a status update, but it was definitely not from her. When we got checked out, everything was great. the car was clean and all, so I am going back someday, but definitely not to be attended by that little girl. If you want to save yourself a headache, avoid her. It doesn't even sound like she knows what she's doing. Idk about the other advisors, but it would be a better option than her. I hope something gets done about her attitude and lack of knowledge towards customer service More

I'd rate this dealership higher, however there's one issue. Alexis Cashwell is a person playing to be advisor. Other than her being rudely unprofessional, she doesn't know what she's talking about. I as issue. Alexis Cashwell is a person playing to be advisor. Other than her being rudely unprofessional, she doesn't know what she's talking about. I asked her for a concern about a vehicle.. she asked me, "What is that?" With an attitude. I'm there to ask her hoping and expecting for her to know! Thankfully the other advisors do know, and explained a lot better. Personally, I feel like she is a waste of time for customers. If you go, DO NOT WASTE YOUR TIME WITH HER. GO TO ANY OTHER ADVISOR BUT HER. More